PowerSchool outage on 12 October 2026
An email when it goes down, and when it’s back.
“Some Customers Experiencing Issues Accessing Atrieve Services”
On 12 October, PowerSchool had a major outage in which some customers could not access or log in to Atrieve services, with pages loading continuously after sign-in. The incident lasted 1 hour 49 minutes, from 19:01 to 20:49 UTC, and the status page marked it resolved at 20:48 UTC. It said service was restored at about 4:05 PM US Eastern time, which cannot be reliably converted to UTC. Musixmatch, Rutter, PointClickCare, Supabase and Realtime Trains also had problems during the same period.
PowerSchool’s own incident page ↗- When
- 19:01–20:49 UTC
- How long
- 1 h 49 min
- Incident open on its page
- 18:57–20:48 UTC
- PowerSchool, 30 days before
- 1 other outage
At the same time
Started in the hour before or during it
And 122 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- Resolved
Where this comes from
Stackpulse reads PowerSchool’s official status page at status.powerschool.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with PowerSchool. Names and logos belong to their owners.