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PowerSchool outage on 12 October 2026

Major outage
Resolved · 19:01–20:49 UTC
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“Some Customers Experiencing Issues Accessing Atrieve Services”

On 12 October, PowerSchool had a major outage in which some customers could not access or log in to Atrieve services, with pages loading continuously after sign-in. The incident lasted 1 hour 49 minutes, from 19:01 to 20:49 UTC, and the status page marked it resolved at 20:48 UTC. It said service was restored at about 4:05 PM US Eastern time, which cannot be reliably converted to UTC. Musixmatch, Rutter, PointClickCare, Supabase and Realtime Trains also had problems during the same period.

PowerSchool’s own incident page ↗
When
19:01–20:49 UTC
How long
1 h 49 min
Incident open on its page
18:57–20:48 UTC
PowerSchool, 30 days before
1 other outage

At the same time

Started in the hour before or during it

And 122 lesser-known services. Problems at the same time are a clue, never proof that one caused another.

Timeline

Times in UTC

  1. Investigating
  2. Resolved

Where this comes from

Stackpulse reads PowerSchool’s official status page at status.powerschool.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.

Stackpulse isn’t affiliated with PowerSchool. Names and logos belong to their owners.