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Is PointClickCare down?

No reported issues

From status.pointclickcare.com · checked 39 seconds ago · every minute

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As of 12:48 UTC on 13 November 2026, PointClickCare's status page reports no issues. Its last reported problem was on 10 November 2026: “Service Disruption to Orders”, major outage, for 2 h 16 min from 03:01 UTC.

Last problem
10 Nov · 2 h 16 min
Problems, last 30 days
8 (1 critical)
Typical incident
53 min
Longest in 90 days
19 h 47 min · 20 Oct

Uptime

PointClickCare, last 30 days

91.8 %

100%62.5%25%
Oct 15 Today

Biggest dip: PointClickCare, 19.8 h of major outage on Oct 20.

Incidents

Started in the last 7 days

1

210
SSMTWTToday

This week Week before

Latest: PointClickCare, major outage on Nov 10.

Recovery

Median time back online

26 min

19 h 47 min0
30 days ago Today

5 of 8 were over within an hour. Each dot is one incident; the dashed line is the median.

Components 220

All online

  • Behavioral Health Treatment and Referral Platform
  • ChartPic Mobile App
  • Companion Mobile App
  • Connected Care Center
  • EHR for Practice Groups
  • Practitioner Engagement
  • QuickMAR
  • QuickMAR RX/Interface
  • Referral Advisor
  • Single Sign-On
  • Senior Sign - Go To: https://status.seniorsign.com/
Senior Care EHR Application 23 parts
  • Preview Environments
  • ISO-E
  • ISO-B
  • ISO-H
  • ISO-L
  • ISO-S
  • ISO-G
  • WWW19
  • WWW20
  • WWW21
  • WWW22
  • WWW23
  • WWW24
  • WWW25
  • WWW26
  • WWW27
  • WWW28
  • WWW29
  • WWW30
  • WWW31
  • WWW32
  • WWW60
  • WWW61
Billing Advisor 22 parts
  • ISO-E
  • ISO-B
  • ISO-H
  • ISO-L
  • ISO-S
  • ISO-G
  • WWW19
  • WWW20
  • WWW21
  • WWW22
  • WWW23
  • WWW24
  • WWW25
  • WWW26
  • WWW27
  • WWW28
  • WWW29
  • WWW30
  • WWW31
  • WWW32
  • WWW60
  • WWW61
Care Insights 2 parts
  • Care Insights - US
  • Care Insights - CDN
Chart Advisor 22 parts
  • ISO-E
  • ISO-B
  • ISO-H
  • ISO-L
  • ISO-S
  • ISO-G
  • WWW19
  • WWW20
  • WWW21
  • WWW22
  • WWW23
  • WWW24
  • WWW25
  • WWW26
  • WWW27
  • WWW28
  • WWW29
  • WWW30
  • WWW31
  • WWW32
  • WWW60
  • WWW61
Data Relay 19 parts
  • ISO-E
  • ISO-B
  • ISO-H
  • ISO-L
  • ISO-S
  • WWW19
  • WWW20
  • WWW21
  • WWW22
  • WWW23
  • WWW24
  • WWW25
  • WWW26
  • WWW27
  • WWW28
  • WWW29
  • WWW30
  • WWW31
  • WWW32
Infection Prevention & Control 2 parts
  • Infection Prevention & Control - US
  • Infection Prevention & Control - CDN
Integrated Messaging Service 24 parts
  • ISO-E
  • ISO-B
  • ISO-H
  • ISO-L
  • ISO-S
  • ISO-G
  • WWW19
  • WWW20
  • WWW21
  • WWW22
  • WWW23
  • WWW24
  • WWW25
  • WWW26
  • WWW27
  • WWW28
  • WWW29
  • WWW30
  • WWW31
  • WWW32
  • WWW60
  • WWW61
  • US for Integrated Partners
  • Canada for Integrated Partners
Mealtime Solutions, powered by MealSuite - Go To: https://status.mealsuite.com/ 3 parts
  • Mealtime Solutions
  • Go Paperless (MealSuite Touch)
  • Point of Sale
Nutrition Management 2 parts
  • Nutrition Management Canada
  • Nutrition Management US Shared
National Care Collaboration Network 3 parts
  • National Care Collaboration Network
  • SFTP
  • New York Network
Partner Marketplace 3 parts
  • Developer Program - Development
  • Developer Program - New Activations
  • Developer Program - Service Delivery
PAC Management IQ 3 parts
  • PAC Management - US
  • Clinical Data Exchange - US
  • Clinical Data Exchange - CDN
PDPM Coach 2 parts
  • PDPM Coach - US
  • Medicare Certifications - US
Performance Insights 2 parts
  • Performance Insights - US
  • Performance Insights - CDN
Pharmacy Connect 2 parts
  • Pharmacy Workspace
  • Wellness Workspace
Resident Status 22 parts
  • ISO-E
  • ISO-B
  • ISO-H
  • ISO-L
  • ISO-S
  • ISO-G
  • WWW19
  • WWW20
  • WWW21
  • WWW22
  • WWW23
  • WWW24
  • WWW25
  • WWW26
  • WWW27
  • WWW28
  • WWW29
  • WWW30
  • WWW31
  • WWW32
  • WWW60
  • WWW61
Secure Conversations 22 parts
  • ISO-E
  • ISO-B
  • ISO-H
  • ISO-L
  • ISO-S
  • ISO-G
  • WWW19
  • WWW20
  • WWW21
  • WWW22
  • WWW23
  • WWW24
  • WWW25
  • WWW26
  • WWW27
  • WWW28
  • WWW29
  • WWW30
  • WWW31
  • WWW32
  • WWW60
  • WWW61
Secure File Exchange 2 parts
  • eMar Backup Delivery - US
  • eMAR Backup Delivery - CDN
Secure FTP 2 parts
  • Secure FTP - CDN
  • Secure FTP - US
Skin & Wound 2 parts
  • Skin & Wound - CDN
  • Skin & Wound - US
Standardized Content 2 parts
  • Nursing Advantage
  • Clinical Standard Content
User Account Provisioning (UAP) 23 parts
  • Preview Environments
  • ISO-E
  • ISO-B
  • ISO-H
  • ISO-L
  • ISO-S
  • ISO-G
  • WWW19
  • WWW20
  • WWW21
  • WWW22
  • WWW23
  • WWW24
  • WWW25
  • WWW26
  • WWW27
  • WWW28
  • WWW29
  • WWW30
  • WWW31
  • WWW32
  • WWW60
  • WWW61

Last 90 days

11 incidents in 46 days tracked · no reported issues 96.9% of the time · typical incident 53 min

Aug 16 Today (UTC)

Recent incidents

Times in UTC

  1. Major outage
    Service Disruption to Orders 2 h 16 min
  2. Maintenance
    PointClickCare Maintenance Notification - Network Maintenance 1 h
  3. Maintenance
    PointClickCare Maintenance Notification - Network Maintenance 2 h 29 min
  4. Issue
    Performance Degradation affecting Nutrition Management 2 h 21 min
  5. Issue
    Performance Degradation affecting Nutrition Management 12 min
  6. Maintenance
    Behavioral Health Treatment and Referral Platform is under maintenance and 1 more 24 h 57 min
  7. Issue
    ISO-E Performance Degradation 12 min
  8. Maintenance
    PointClickCare Maintenance Outage Notification - Senior Care EHR Application 1 h 58 min
  9. Major outage
    Senior Care EHR Service Disruption 12 min
  10. Maintenance
    PointClickCare Maintenance Outage Notification - Senior Care EHR Application 2 h
All incidents on status.pointclickcare.com ↗

Where this comes from

Stackpulse reads PointClickCare’s official status page at status.pointclickcare.com every minute and keeps 90 days of what changed. We don’t test PointClickCare ourselves, so a problem shows here once PointClickCare reports it.

Stackpulse isn’t affiliated with PointClickCare. Names and logos belong to their owners.

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