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PowerSchool outage on 20 October 2026

Major outage
Resolved · 13:55–15:06 UTC
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“eFinancePlus Attachment Access Issue”

On 20 October, PowerSchool's eFinancePlus had an outage affecting attachments: users could not view or open attached documents in certain modules and saw error messages. The incident was open from 13:55 to 15:05 UTC (1 h 11 min), but the status page reported a fix and restored functionality at 14:18, with the remaining time spent monitoring. Reservo, Rutter and Musixmatch also had problems at the same time.

PowerSchool’s own incident page ↗
When
13:55–15:06 UTC
How long
1 h 11 min
Incident open on its page
13:55–15:05 UTC
Components affected
1
PowerSchool, 30 days before
2 other outages

What broke when

Major outage
Partial outage
Degraded

From PowerSchool’s own status page: when it moved each component into trouble, and back.

At the same time

Started in the hour before or during it

And 127 lesser-known services. Problems at the same time are a clue, never proof that one caused another.

Timeline

Times in UTC

  1. Investigating
  2. eFinancePlus: partial outage
  3. Fix in place, monitoring
  4. eFinancePlus: back to normal
  5. Resolved

Where this comes from

Stackpulse reads PowerSchool’s official status page at status.powerschool.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.

Stackpulse isn’t affiliated with PowerSchool. Names and logos belong to their owners.