These Terms of Service (“Terms”) govern your use of Stackpulse (the “Service”) at stackpulse.app, operated by Alyx s. r. o. (“Alyx”, “we”, “us”). By creating an account or using the Service, you agree to these Terms. Our Privacy Policy describes how we handle personal data.
1. Who we are
Stackpulse is operated by Alyx s. r. o., a company incorporated in Slovakia:
- Registered office: Závodská 2963/4, 010 01 Žilina, Slovakia
- Company ID: 56229763
- Tax ID: 2122249338
- VAT ID: SK2122249338
- Commercial Register: District Court Žilina, Section Sro, insert no. 84989/L
- Contact: info@stackpulse.app
2. The Service
Stackpulse gathers the status of third-party services, such as cloud providers and SaaS tools, from their public status pages, and shows it on dashboards you set up and on public pages about each service. You can get alerts when a service on your dashboards has an outage, by email and to webhooks such as Slack, Microsoft Teams, Google Chat or Discord. You can also publish a status page for each dashboard, which visitors can subscribe to for email updates and which can answer on a domain of your own.
3. Plans and payments
Stackpulse has a free plan and a paid plan, Pro. What each plan includes, and Pro’s price, are on our pricing page .
- Pro is sold through Dodo Payments, our reseller and merchant of record. When you buy Pro, Dodo Payments takes the payment, charges any sales tax or VAT, sends the receipts and handles refunds, under its own terms, which you accept at checkout.
- Every new account gets Pro free for a trial period, 14 days unless the pricing page says otherwise, without giving payment details. When the trial ends, your account moves to the free plan unless you buy Pro. If you buy Pro during the trial, your first payment is when the trial ends. One trial per person: we may end trials on accounts made to get another.
- Pro renews automatically, every month or every year as you choose, until you cancel. You can cancel at any time in Settings → Plan & billing. Pro then lasts until the end of the period you paid for, and you won’t be charged again.
- If a payment fails, Pro continues for a few days while Dodo Payments tries again. If it still fails, your account moves to the free plan.
- When your account moves to the free plan, nothing is deleted, but what goes beyond the free plan is locked until you upgrade again or remove some of it. As many dashboards and services as the free plan includes keep working: the ones you choose in Settings → Plan & billing, or else your oldest. Other dashboards and services show no status and get no alerts, and those dashboards’ status pages are paused. Alert channels past the plan’s limits get no alerts, your status pages show the Stackpulse badge and no logo, their custom domains send visitors to the page on stackpulse.app, and their subscribers no longer get email updates.
- We may change our prices or what the plans include. We’ll tell you at least 30 days before a new price applies to you. It takes effect when your plan next renews, and you can cancel before then.
4. Your account
You must be at least 16 years old and give accurate information. You’re responsible for what happens under your account and for keeping your password and sign-in methods secure. Email info@stackpulse.app if you think someone else has used your account.
5. Status information and alerts
- The status information comes from the third parties’ own status pages, which we check regularly. We don’t control those pages, and we can’t guarantee that what they say, or what we show, is accurate, complete or up to date.
- Alerts can be delayed or fail to arrive. Don’t rely on Stackpulse as your only source of information where a missed or late alert could cause harm.
- You use the status information and the alerts as they are, at your own risk. By using Stackpulse, you accept that they can be wrong, incomplete, late or missing.
- Stackpulse is independent and isn’t affiliated with, endorsed or sponsored by the services it shows. Their names and logos are trademarks of their owners and are used only to identify the services.
6. Your content and status pages
You keep all rights to what you add to Stackpulse, such as dashboard names and descriptions, logos, favicons and your profile photo (“your content”). You give us a non-exclusive, worldwide, royalty-free licence to store, copy and display your content only as needed to run the Service for you, including showing it on your status page when you make it public.
You’re responsible for your content and must have the right to use it, including any logos you upload. A public status page must not claim or suggest to be the official status page of a service you don’t run.
A domain you connect to a status page must be one you control. If your status page offers email updates, you can see the addresses of its subscribers. They subscribed to that page’s updates, so don’t use them for anything else, such as marketing.
7. Acceptable use
You agree not to:
- use Stackpulse to break the law or infringe anyone’s rights;
- access, or try to access, other people’s accounts or data, or parts of the Service you’re not allowed to;
- disrupt or overload the Service, or get around its rate limits or bot checks;
- create accounts automatically or in bulk;
- copy, mirror or resell the Service or its data in bulk (search engines, AI agents and feed readers are welcome to read our public pages and feeds);
- upload malware, or content that is unlawful or misleading.
8. Intellectual property
We own the Service, including its software, design and the way it compiles the status information, but not your content or third parties’ names, logos and status information. These Terms don’t give you any rights to our name or logo. If you send us feedback or suggestions, we may use them freely.
9. Availability and changes
We work to keep Stackpulse running and accurate, but we don’t guarantee that it will always be available or free of errors. We may change, add or remove features. If we decide to shut Stackpulse down, we’ll tell you by email at least 30 days in advance.
10. Disclaimers and limitation of liability
To the maximum extent permitted by law:
- the Service, the status information and the alerts are provided “as is” and “as available”, without warranties of any kind;
- we aren’t liable for any loss caused by status information or alerts that are wrong, incomplete, late or missing, or by decisions made on them;
- we aren’t liable for indirect or consequential losses, lost profits or lost data;
- our total liability for any other claim relating to the Service is limited to what you paid us for it in the 12 months before the claim.
Nothing in these Terms limits liability that can’t be limited by law, including for damage caused intentionally or through gross negligence, or affects your mandatory rights as a consumer.
11. Ending your account
You can stop using Stackpulse at any time, and delete your account in Settings → Delete account, which also deletes your dashboards and status pages and cancels a Pro subscription. We may suspend or close your account if you seriously or repeatedly break these Terms, or when needed to protect the Service or other people, or to comply with the law. Unless the law or security reasons prevent it, we’ll tell you why. After your account is closed, the Privacy Policy describes what happens to your data.
12. Changes to these Terms
We may update these Terms. For material changes, we’ll update the “Last updated” date and tell you by email or in the app before they take effect. If you don’t agree with the changes, you can delete your account; if you keep using Stackpulse after they take effect, you accept the updated Terms.
13. Governing law and disputes
These Terms are governed by the laws of the Slovak Republic, and disputes fall under the jurisdiction of the Slovak courts. If you’re a consumer, this doesn’t take away the protection of the mandatory laws of the country where you live, or your right to go to court there.
If we can’t resolve a complaint together, consumers can also turn to an alternative dispute resolution body. In Slovakia, that’s the Slovak Trade Inspection (Slovenská obchodná inšpekcia, soi.sk).
14. Contact
Email us at info@stackpulse.app or write to Alyx s. r. o., Závodská 2963/4, 010 01 Žilina, Slovakia.