Nequi outage on 22 October 2026
Major outageAn email when it goes down, and when it’s back.
“Tener en cuenta :”
Nequi had a major outage on 22 October that affected its Recargas - PSE (top-ups via PSE) service from 18:18 to 22:15 UTC, lasting 3 h 57 min. The status page listed that component as affected from 18:15 to 22:15 UTC, and its updates said only that the issue was being investigated and later resolved. This was Nequi's second outage in three days, and services including MAWAQIT, FACEIT and Litmus also reported problems at the same time.
Nequi’s own incident page ↗- When
- 18:18–22:15 UTC
- How long
- 3 h 57 min
- Incident open on its page
- 18:15–22:15 UTC
- Components affected
- 1
- Nequi, 30 days before
- 3 other outages
What broke when
From Nequi’s own status page: when it moved each component into trouble, and back.
At the same time
Started in the hour before or during it
And 257 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- Recargas - PSE: partial outage
- Resolved
- Recargas - PSE: back to normal
Where this comes from
Stackpulse reads Nequi’s official status page at status.nequi.com.co every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with Nequi. Names and logos belong to their owners.