Nequi outage on 21 October 2026
Major outageAn email when it goes down, and when it’s back.
“Envios Bancolombia a Nequi tienes disponible envíos con llaves y recarga desde PSE”
On 21 October, Nequi had a major outage from 05:37 to 06:35 UTC (59 minutes), during which transfers from Bancolombia to Nequi were unavailable. The status page marked its Bancolombia-to-Nequi transfers component as a critical outage from 05:36 to 06:34 and said users could still receive money using registered keys. Archive of Our Own, Blackbaud and Musixmatch also had problems around the same time.
Nequi’s own incident page ↗- When
- 05:37–06:35 UTC
- How long
- 59 min
- Incident open on its page
- 05:36–06:34 UTC
- Components affected
- 1
- Nequi, 30 days before
- 2 other outages
What broke when
From Nequi’s own status page: when it moved each component into trouble, and back.
At the same time
Started in the hour before or during it
And 87 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- Envía - Envíos de Bancolombia a Nequi: major outage
- Resolved
- Envía - Envíos de Bancolombia a Nequi: back to normal
Where this comes from
Stackpulse reads Nequi’s official status page at status.nequi.com.co every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with Nequi. Names and logos belong to their owners.