Thomson Reuters Legal outage on 14 October 2026
Major outageAn email when it goes down, and when it’s back.
“Minor Service Outage”
On 14 October, Thomson Reuters Legal had a major outage in which file upload, file download and database creation were unavailable in CoCounsel Core for EU users. It lasted 1 h 17 min, from 21:57 to 23:14 UTC, when the status page marked the incident resolved. Musixmatch, Coinbase, Greenhouse and Procore also reported problems during the same period.
Thomson Reuters Legal’s own incident page ↗- When
- 21:57–23:14 UTC
- How long
- 1 h 17 min
- Incident open on its page
- 21:57–23:14 UTC
- Components affected
- 1
- Thomson Reuters Legal, 30 days before
- 2 other outages
What broke when
From Thomson Reuters Legal’s own status page: when it moved each component into trouble, and back.
At the same time
Started in the hour before or during it
And 110 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- CoCounsel Legal - CoCounsel Core - EU: partial outage
- Resolved
- CoCounsel Legal - CoCounsel Core - EU: back to normal
Where this comes from
Stackpulse reads Thomson Reuters Legal’s official status page at legal-status.thomsonreuters.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with Thomson Reuters Legal. Names and logos belong to their owners.