PowerSchool outage on 29 October 2026
CriticalAn email when it goes down, and when it’s back.
“SchoolMessenger Communicate - login issue”
On 29 October, PowerSchool's SchoolMessenger Communicate had a critical outage in which users had trouble logging in, lasting 7 h 4 min from 13:42 to 20:46 UTC. The status page reported problems with SAML (SSO) and MFA authentication, said a fix was in place at 18:52 and marked the incident resolved at 20:46 after monitoring. Other services, including Nextech's NexCloud, freee, Musixmatch, Blackbaud and Procore, also had problems at the same time.
PowerSchool’s own incident page ↗- When
- 13:42–20:46 UTC
- How long
- 7 h 4 min
- Incident open on its page
- 13:41–20:46 UTC
- Components affected
- 1
- PowerSchool, 30 days before
- 3 other outages
What broke when
From PowerSchool’s own status page: when it moved each component into trouble, and back.
At the same time
Started in the hour before or during it
And 360 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- SchoolMessenger - SchoolMessenger Communicate: major outage
- Cause identified
- Fix in place, monitoring
- SchoolMessenger - SchoolMessenger Communicate: partial outage
- Resolved
- SchoolMessenger - SchoolMessenger Communicate: back to normal
Where this comes from
Stackpulse reads PowerSchool’s official status page at status.powerschool.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with PowerSchool. Names and logos belong to their owners.