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Components 51
All online
- Backline
- Electronic Prescribing for Controlled Substances (EPCS)
- Huddle
- E-Prescribing Mobile (iPrescribe)
- InfinID
- Medication History (MedHx)
- Population Risk Management (PRM)
- Prescription Engagement (RxInform)
- Prescription Routing (Gadget)
- DrFirst Universal Login (IDaaS)
E-Prescribing Desktop (Rcopia) 6
parts 
- E-Prescribing Desktop Region 1 (Rcopia)
- E-Prescribing Desktop Region 2 (Rcopia)
- E-Prescribing Desktop Region 3 (Rcopia)
- E-Prescribing Desktop Region 4 (Rcopia)
- E-Prescribing Desktop Region 5 (Rcopia)
- E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)
Third-Party Vendor Services 4
parts
- EPCS IDP (Experian/ID.me)
- PDMP
- Pharmacy Network - Prescribing
- Pharmacy Network - Medication History (US)
DrFirst US Support Services 3
parts
- DrFirst US Help Center
- DrFirst US Strategic & Premier Phone Support
- DrFirst US Live Messaging/Chat
SmartSuite 8
parts
- SmartAllergy
- SmartDrug
- SmartPharmacy
- System Migrations (SmartProcessor)
- SmartScan
- SmartSig
- SmartSwitch
- Prescription Renewals (SmartRenewal)
Total Benefits (Provider Solutions) 3
parts
- Electronic Prior Authorization (ePA)
- Price Transparency (mBC)
- Eligibility - Pharmacy Benefits
Electronic Prior Authorization (Myndshft) 9
parts
- Medical - Eligibility/Benefits Verification(BV)
- Medical - Batch Eligibility
- Medical - Patient Financial Responsibility(PFR)
- Medical - Prior Auth Requirements(PAR)
- Medical - Prior Auth Submission(PAS)
- Medical - PA Status Dashboard
- Pharmacy - Realtime Pharmacy Benefits(RTPB)
- Pharmacy - Pharmacy Prior Authorization
- Pharmacy - Eligibility/Benefits Verification
iPrescribe Support Services 3
parts
- iPrescribe Help Center
- iPrescribe Callback Support
- iPrescribe Live Messaging/Chat
Canada 5
parts
- Medication History (MedHx) Canada
- SmartSig (Canada)
- SmartScan (Canada)
- 3rd Party Service: Drug Information System (BC)
- 3rd Party Service: Pharmacy Network - Medication History (Canada)
Last 90 days
0 incidents in 3 days tracked · no reported issues 100% of the time
Jul 1 Today (UTC)
Recent incidents
Times in UTC
- DrFirst Notification - Scheduled System Maintenance – Production - E-Prescribing Desktop (Rcopia) – September 26, 2026, 9:00 PM ET 3 h 30 min
Maintenance
Having issues right now
Xendit PAYLATER KREDIVO Indonesia Disruption · 19 minutes ago
IssuePEXA Service Issue - ATO · 54 minutes ago
IssuepawaPay Performance degradation affecting Lesotho M-Pesa services · 2 hours ago
Critical- A ANS - Agence du numérique en santé ANNUAIRE SANTE | Incident sur les extractions des données en accès restreint le 24/09 · 2 hours ago Issue
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All 89 in Health & Fitness →Where this comes from
StackPulse reads DrFirst’s official status page at status.drfirst.com every 5 minutes and keeps 90 days of what changed. We don’t test DrFirst ourselves, so a problem shows here once DrFirst reports it.
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