Is DrFirst down?
No reported issues
From status.drfirst.com · checked 3 minutes ago · every 5 minutes
An email when it goes down, and when it’s back.
As of 03:32 UTC on 12 November 2026, DrFirst's status page reports no issues. Its last reported problem was on 3 November 2026: “iPrescribe Support Incident Notice”, issue, for 1 h 35 min from 13:12 UTC.
- Last problem
- 3 Nov · 1 h 35 min
- Problems, last 30 days
- 2
- Typical incident
- 3 h 15 min
- Longest in 90 days
- 3 h 15 min · 2 Nov
Uptime
DrFirst, last 30 days
89.16 %
Biggest dip: DrFirst, 3.2 h of issue on Nov 2.
Incidents
Started in the last 7 days
0
This week Week before
No incidents this week. The last one: DrFirst, issue on Nov 3.
Recovery
Median time back online
2 h 25 min
0 of 2 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 52
All online
- Backline
- Electronic Prescribing for Controlled Substances (EPCS)
- Huddle
- E-Prescribing Mobile (iPrescribe)
- InfinID
- Medication History (MedHx)
- Population Risk Management (PRM)
- Prescription Engagement (RxInform)
- Prescription Routing (Gadget)
- DrFirst Universal Login (IDaaS)
- SFTP Services
E-Prescribing Desktop (Rcopia) 6
parts 
- E-Prescribing Desktop Region 1 (Rcopia)
- E-Prescribing Desktop Region 2 (Rcopia)
- E-Prescribing Desktop Region 3 (Rcopia)
- E-Prescribing Desktop Region 4 (Rcopia)
- E-Prescribing Desktop Region 5 (Rcopia)
- E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)
Third-Party Vendor Services 4
parts
- Provider Identity Proofing (IDP)
- PDMP
- Pharmacy Network - Prescribing
- Pharmacy Network - Medication History (US)
DrFirst US Support Services 3
parts
- DrFirst US Help Center
- DrFirst US Strategic & Premier Phone Support
- DrFirst US Live Messaging/Chat
SmartSuite 8
parts
- SmartAllergy
- SmartDrug
- SmartPharmacy
- System Migrations (SmartProcessor)
- SmartScan
- SmartSig
- SmartSwitch
- Prescription Renewals (SmartRenewal)
Total Benefits (Provider Solutions) 3
parts
- Electronic Prior Authorization (ePA)
- Price Transparency (mBC)
- Eligibility - Pharmacy Benefits
Electronic Prior Authorization (Myndshft) 9
parts
- Medical - Eligibility/Benefits Verification(BV)
- Medical - Batch Eligibility
- Medical - Patient Financial Responsibility(PFR)
- Medical - Prior Auth Requirements(PAR)
- Medical - Prior Auth Submission(PAS)
- Medical - PA Status Dashboard
- Pharmacy - Realtime Pharmacy Benefits(RTPB)
- Pharmacy - Pharmacy Prior Authorization
- Pharmacy - Eligibility/Benefits Verification
iPrescribe Support Services 3
parts
- iPrescribe Help Center
- iPrescribe Callback Support
- iPrescribe Live Messaging/Chat
Canada 5
parts
- Medication History (MedHx) Canada
- SmartSig (Canada)
- SmartScan (Canada)
- 3rd Party Service: Drug Information System (BC)
- 3rd Party Service: Pharmacy Network - Medication History (Canada)
Last 90 days
2 incidents in 48 days tracked · no reported issues 99.6% of the time · typical incident 3 h 15 min
Recent incidents
Times in UTC
- DrFirst Notification - Messaging (Chat) & Callback Support will be unavailable on 11/11/2026 from 10:15 AM to 11:30 AM ET 1 h 15 min
Maintenance - RESCHEDULED: DrFirst Production System Maintenance – November 10, 2026 at 10:00 PM ET (Previously November 6) 2 h Maintenance
- DrFirst Notification - Scheduled System Maintenance – Production - Prescription Routing (Gadget) – November 8, 2026, 6:50 AM ET 45 min Maintenance
- DrFirst Notification - Scheduled System Maintenance – Production - Prescription Routing (Gadget) – November 7, 2026, 9:40 PM ET 1 h Maintenance
- DrFirst Notification - Scheduled System Maintenance – Production - Prescription Routing (Gadget) – November 7, 2026, 6:40 AM ET 45 min Maintenance
- DrFirst Notification - Scheduled System Maintenance – Production - Prescription Routing (Gadget) – November 6, 2026, 9:45 PM ET and 1 more 45 min Maintenance
- DrFirst Notification - Scheduled System Maintenance – Production – PDMP - November 5, 2026, 9:00 PM ET 3 h Maintenance
- DrFirst Notification - Scheduled System Failover - Production - RxInform - Thursday, Oct 29, 2026 7:00 PM ET - Thursday Nov 5, 2026 7:00 PM ET 1 h Maintenance
- DrFirst Notification - Scheduled System Maintenance – Production - E-Prescribing Desktop (Rcopia) – November 4th, 2026, 10:00 PM ET 2 h Maintenance
- Delays in Provider Identity Proofing Due to NPI Registry Maintenance 19 h 20 min Maintenance
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All 107 in Health & FitnessWhere this comes from
Stackpulse reads DrFirst’s official status page at status.drfirst.com every 5 minutes and keeps 90 days of what changed. We don’t test DrFirst ourselves, so a problem shows here once DrFirst reports it.
Stackpulse isn’t affiliated with DrFirst. Names and logos belong to their owners.
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