# DrFirst status > No reported issues. DrFirst reports no issues right now. Source: DrFirst's official status page, https://status.drfirst.com/ - Status: online (All Systems Operational) - Since: 2026-09-27 04:34 UTC - Checked: 2026-09-28 02:29 UTC, every 5 minutes - Page: https://stackpulse.app/services/drfirst ## Components (51) - Backline: online - Electronic Prescribing for Controlled Substances (EPCS): online - Huddle: online - E-Prescribing Mobile (iPrescribe): online - InfinID: online - Medication History (MedHx): online - Population Risk Management (PRM): online - Prescription Engagement (RxInform): online - Prescription Routing (Gadget): online - DrFirst Universal Login (IDaaS): online - E-Prescribing Desktop Region 1 (Rcopia) (E-Prescribing Desktop (Rcopia)): online - E-Prescribing Desktop Region 2 (Rcopia) (E-Prescribing Desktop (Rcopia)): online - E-Prescribing Desktop Region 3 (Rcopia) (E-Prescribing Desktop (Rcopia)): online - E-Prescribing Desktop Region 4 (Rcopia) (E-Prescribing Desktop (Rcopia)): online - E-Prescribing Desktop Region 5 (Rcopia) (E-Prescribing Desktop (Rcopia)): online - E-Prescribing Desktop Staging Environment (Rcopia Staging Environment) (E-Prescribing Desktop (Rcopia)): online - EPCS IDP (Experian/ID.me) (Third-Party Vendor Services): online - PDMP (Third-Party Vendor Services): online - Pharmacy Network - Prescribing (Third-Party Vendor Services): online - Pharmacy Network - Medication History (US) (Third-Party Vendor Services): online - DrFirst US Help Center (DrFirst US Support Services): online - DrFirst US Strategic & Premier Phone Support (DrFirst US Support Services): online - DrFirst US Live Messaging/Chat (DrFirst US Support Services): online - SmartAllergy (SmartSuite): online - SmartDrug (SmartSuite): online - SmartPharmacy (SmartSuite): online - System Migrations (SmartProcessor) (SmartSuite): online - SmartScan (SmartSuite): online - SmartSig (SmartSuite): online - SmartSwitch (SmartSuite): online - Prescription Renewals (SmartRenewal) (SmartSuite): online - Electronic Prior Authorization (ePA) (Total Benefits (Provider Solutions)): online - Price Transparency (mBC) (Total Benefits (Provider Solutions)): online - Eligibility - Pharmacy Benefits (Total Benefits (Provider Solutions)): online - Medical - Eligibility/Benefits Verification(BV) (Electronic Prior Authorization (Myndshft)): online - Medical - Batch Eligibility (Electronic Prior Authorization (Myndshft)): online - Medical - Patient Financial Responsibility(PFR) (Electronic Prior Authorization (Myndshft)): online - Medical - Prior Auth Requirements(PAR) (Electronic Prior Authorization (Myndshft)): online - Medical - Prior Auth Submission(PAS) (Electronic Prior Authorization (Myndshft)): online - Medical - PA Status Dashboard (Electronic Prior Authorization (Myndshft)): online - Pharmacy - Realtime Pharmacy Benefits(RTPB) (Electronic Prior Authorization (Myndshft)): online - Pharmacy - Pharmacy Prior Authorization (Electronic Prior Authorization (Myndshft)): online - Pharmacy - Eligibility/Benefits Verification (Electronic Prior Authorization (Myndshft)): online - iPrescribe Help Center (iPrescribe Support Services): online - iPrescribe Callback Support (iPrescribe Support Services): online - iPrescribe Live Messaging/Chat (iPrescribe Support Services): online - Medication History (MedHx) Canada (Canada): online - SmartSig (Canada) (Canada): online - SmartScan (Canada) (Canada): online - 3rd Party Service: Drug Information System (BC) (Canada): online - 3rd Party Service: Pharmacy Network - Medication History (Canada) (Canada): online ## Last 90 days 0 incidents in 3 days tracked. No reported issues 100.0% of the time. | Started (UTC) | Severity | Incident | Duration | |---|---|---|---| | 2026-09-27 01:04 | maintenance | DrFirst Notification - Scheduled System Maintenance – Production - E-Prescribing Desktop (Rcopia) – September 26, 2026, 9:00 PM ET | 3 h 30 min | ## Other services having issues right now - [pawaPay](https://stackpulse.app/services/pawapay.md) (critical: Performance degradation affecting Nigeria Airtel services) - [Fortnox](https://stackpulse.app/services/fortnox.md) (major_outage: Partial System Outage) - [Xendit](https://stackpulse.app/services/xendit.md) (issue: Over-The-Counter ECPAY_LOAN Philippines Disruption) - [PEXA](https://stackpulse.app/services/pexa.md) (issue: Service Issue - ATO) - All of them: https://stackpulse.app/outages.md StackPulse isn't affiliated with DrFirst. As JSON: https://stackpulse.app/services/drfirst.json