Claude outage on 7 October 2026
Major outageAn email when it goes down, and when it’s back.
“Elevated errors loading usage data on platform.claude.com”
On 7 October, Claude had a major outage affecting the Claude Console (platform.claude.com), where loading usage data on the Usage page and through the Admin API usage report endpoint returned errors; the incident was open on the status page from 01:20 to 02:33 UTC, about 1 hour 11 minutes. The status page's final update gave a different impact window, saying many of these requests failed from 00:00 to 01:40 UTC, which began before the incident was posted. It also said Messages API requests were not affected, and OpenAI, Aircall, VRChat and freee reported minor issues during the same period.
Claude’s own incident page ↗- When
- 01:23–02:34 UTC
- How long
- 1 h 11 min
- Incident open on its page
- 01:20–02:33 UTC
- Components affected
- 1
- Claude, 30 days before
- 1 other outage
What broke when
From Claude’s own status page: when it moved each component into trouble, and back.
At the same time
Started in the hour before or during it
And 49 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- Claude Console (platform.claude.com): partial outage
- Resolved
- Claude Console (platform.claude.com): back to normal
Where this comes from
Stackpulse reads Claude’s official status page at status.claude.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with Claude. Names and logos belong to their owners.