Box outage on 15 October 2026
Major outageAn email when it goes down, and when it’s back.
“[Major] Issue with Box Drive”
On 15 October, Box had a problem with Box Drive from 08:30 to 12:41 UTC, about 4 hours 11 minutes, during which some users saw delayed syncing of items from the Box Web App to Box Drive desktop clients. The incident was titled as major, but the status page marked the affected Box Sync desktop component only as a minor issue, from 08:30 to 12:13, when it reported improvement after remediation steps. Bitbucket, GoDaddy, Musixmatch and Bus Times also had problems during the same period.
Box’s own incident page ↗- When
- 08:31–12:42 UTC
- How long
- 4 h 11 min
- Incident open on its page
- 08:30–12:41 UTC
- Components affected
- 1
- Box, 30 days before
- 3 other outages
What broke when
From Box’s own status page: when it moved each component into trouble, and back.
At the same time
Started in the hour before or during it
And 242 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- Desktop Applications - Box Sync: degraded performance
- Cause identified
- Fix in place, monitoring
- Desktop Applications - Box Sync: back to normal
- Resolved
Where this comes from
Stackpulse reads Box’s official status page at status.box.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with Box. Names and logos belong to their owners.