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Aircall outage on 12 October 2026

Major outage
Resolved · 09:30–10:18 UTC
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“Calling Issues”

On 12 October, Aircall had a major outage affecting inbound and outbound calling. The outage lasted about 48 minutes, from 09:30 to 10:18 UTC. The status page said the issue affected a subset of customers, that a fix was in place by 10:05, and that voice traffic seemed stable from then. Musixmatch and Zapier also reported minor problems at around the same time.

Aircall’s own incident page ↗
When
09:30–10:18 UTC
How long
48 min
Incident open on its page
09:29–10:17 UTC
Components affected
2
Aircall, 30 days before
1 other outage

What broke when

Major outage
Partial outage
Degraded

From Aircall’s own status page: when it moved each component into trouble, and back.

At the same time

Started in the hour before or during it

And 106 lesser-known services. Problems at the same time are a clue, never proof that one caused another.

Timeline

Times in UTC

  1. Investigating
  2. Voice — Calling - Inbound Calls: partial outage
  3. Voice — Calling - Outbound Calls: partial outage
  4. Cause identified
  5. Fix in place, monitoring
  6. Resolved
  7. Voice — Calling - Inbound Calls: back to normal
  8. Voice — Calling - Outbound Calls: back to normal

Where this comes from

Stackpulse reads Aircall’s official status page at status.aircall.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.

Stackpulse isn’t affiliated with Aircall. Names and logos belong to their owners.