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Aircall outage on 1 October 2026

Major outage
Resolved · 05:37–07:07 UTC
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“Issues logging in to Aircall Workspace”

On 1 October, Aircall had a major outage from 05:37 to 07:07 UTC (1 h 31 min), during which users could not log in to Aircall Workspace on web and desktop or make and receive calls. The status page said the issue seemed to have been caused by a spike in errors between 05:10 and 05:23 UTC, earlier than the incident was opened, and it reported stable performance by 06:33 before marking the incident resolved at 07:01. Wix and Atlassian Support also had problems at the same time.

Aircall’s own incident page ↗
When
05:37–07:07 UTC
How long
1 h 31 min
Incident open on its page
05:36–07:01 UTC
Components affected
2
Aircall, 30 days before
No other outages

What broke when

Major outage
Partial outage
Degraded

From Aircall’s own status page: when it moved each component into trouble, and back.

At the same time

Started in the hour before or during it

And 66 lesser-known services. Problems at the same time are a clue, never proof that one caused another.

Timeline

Times in UTC

  1. Investigating
  2. Aircall Apps - Aircall Workspace (Web): partial outage
  3. Aircall Apps - Aircall Workspace (Desktop): partial outage
  4. Cause identified
  5. Fix in place, monitoring
  6. Resolved
  7. Aircall Apps - Aircall Workspace (Web): back to normal
  8. Aircall Apps - Aircall Workspace (Desktop): back to normal

Where this comes from

Stackpulse reads Aircall’s official status page at status.aircall.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.

Stackpulse isn’t affiliated with Aircall. Names and logos belong to their owners.