U-Haul outage on 18 October 2026
CriticalAn email when it goes down, and when it’s back.
“SMS and Email delivery has been restored”
On 18 October, U-Haul had a critical outage in which SMS and email messages were delayed or not sent, affecting Point of Sale, uhaul.com and Truck Share Live Verification, and Truck Share from 19:53 to 22:07 UTC. The status page said the issue was addressed at 22:07 and noted that some users might still see intermittent issues while the system caught up, before marking the incident resolved at 22:19, 2 hours 25 minutes after it began. Overleaf and Musixmatch also had problems at the same time.
U-Haul’s own incident page ↗- When
- 19:54–22:19 UTC
- How long
- 2 h 25 min
- Incident open on its page
- 19:53–22:19 UTC
- Components affected
- 3
- U-Haul, 30 days before
- 1 other outage
What broke when
From U-Haul’s own status page: when it moved each component into trouble, and back.
At the same time
Started in the hour before or during it
And 75 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- Point of Sale - POS: major outage
- uhaul.com and Truck Share - Live Verification: major outage
- uhaul.com and Truck Share - Truck Share: major outage
- Fix in place, monitoring
- Point of Sale - POS: back to normal
- uhaul.com and Truck Share - Live Verification: back to normal
- uhaul.com and Truck Share - Truck Share: back to normal
- Resolved
Where this comes from
Stackpulse reads U-Haul’s official status page at status.uhaul.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with U-Haul. Names and logos belong to their owners.