U-Haul logo

U-Haul outage on 26 September 2026

Critical
Resolved · 14:15–14:40 UTC
Get alerts for U-Haul

An email when it goes down, and when it’s back.

“U-Haul Applications are Restored”

On 26 September, U-Haul had a critical outage affecting its Point of Sale, uhaul.net Contract Lookup and Rates and Distribution Web AMT applications. The outage was recorded from 14:15 to 14:40, and the status page showed the affected components down from 14:11 to 14:28, about 17 minutes, before the incident was marked resolved at 14:37. The status page said the problem was caused by an ISP issue, and Asana reported minor issues at around the same time.

U-Haul’s own incident page ↗
When
14:15–14:40 UTC
How long
25 min
Incident open on its page
14:11–14:37 UTC
Components affected
3
U-Haul, 30 days before
No other outages

What broke when

Major outage
Partial outage
Degraded

From U-Haul’s own status page: when it moved each component into trouble, and back.

At the same time

Started in the hour before or during it

And 7 lesser-known services. Problems at the same time are a clue, never proof that one caused another.

Timeline

Times in UTC

  1. Investigating
  2. Point of Sale - POS: major outage
  3. uhaul.net - Contract Lookup: major outage
  4. Rates and Distribution - Web AMT: major outage
  5. Fix in place, monitoring
  6. Point of Sale - POS: back to normal
  7. uhaul.net - Contract Lookup: back to normal
  8. Rates and Distribution - Web AMT: back to normal
  9. Resolved

Where this comes from

Stackpulse reads U-Haul’s official status page at status.uhaul.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.

Stackpulse isn’t affiliated with U-Haul. Names and logos belong to their owners.