Is Snap on down?

Critical outage reported

From status.snapon.com · checked 4 minutes ago · every 5 minutes

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As of 12:48 UTC on 13 November 2026, Snap on's status page reports a critical outage.

Last problem: Going on now
Problems, last 30 days: 0
Typical incident: None yet
Longest in 90 days: None yet

Catalog Manager - VW Tools and Zendesk - Support are down

Going on since Stackpulse started checking, 2 months ago, affecting Catalog Manager - VW Tools, Zendesk - Support.

Read the updates on status.snapon.com ↗

Uptime

Snap on, last 30 days

0 %

Oct 15 Today

Biggest dip: Snap on, 690.1 h of critical on Oct 15.

Incidents

Started in the last 7 days

SSMTWTToday

This week Week before

No incidents in the last 60 days.

Recovery

Median time back online

None yet

30 days ago Today

Nothing started and ended in the last 30 days.

Components 100

2 with issues

Access
Business Management Portal (BMP)
Business to Business (B2B)
Checkmk
Chrome Express
Chrome Express Plus (CEP)
Confluence
Control-M
Electronic Parts Catalog (EPC)
Field Events
Franchises PM Self Service
Hot Tools Program (HTP)
ITCOE
Impact
Industrial Backorders Portal
List of Calls (LOC)
Notice of Sums in Arrears
PM Self Service
Performance Team Management (PTM)
SOLO
Safety Data Sheets (SDS)
Snap-on Diagnostics UK
Snap-on Diagnostics US
Snap-on Japan - snapon.co.jp
Snapon Benefits
Student Excellence Program (SEP)
SupplyWeb
The Compliance Portal
Truefit Portal
my.snapon.com
shop.snapon.com
snapon.com

Equipment Solutions 30 parts

Catalog Manager - VW Tools Critical
AcceleraZero.snapon.com
AgcoServiceTools.nexiq.com
Audi
CDIFactoryService.com
Catalog
DiagnosticLink.nexiq.com
Gm Global Tools
Harley Davidson
Hino.nexiq.com
Honda
Kia Special Tools
Kia Techinfo
Meritor.Snapon.com
Mopar Essential Tools
Mopar Tech Authority
SBS Programs
Service.nexiq.com
ServiceGard
ServiceRanger.snapon.com
Tech Info
TechStream
Techstream Support
Tico.snapon.com
Toyota Ecommerce Canada
UniversalRegistration.nexiq.com
Volkswagen
Wabco.snapon.com
nexiq.com
penske.nexiq.com

Zendesk 5 parts

Zendesk - Support Critical
API(Support)
Zendesk - Articles / Knowledge Base(Guide)
Zendesk - Chat
Zendesk - Talk

Chrome 11 parts

Chrome Web Email Service
Connection Manager Web Service
LN Web Service
Morris v1 API
Morris v2 API
Order Recorder Web Service
Pending Transfer Web Service
Updater Web Service
Users Management Web Service
Web Monitor
Web reports

Chrome Europe 6 parts

Connection Manager Web Service
Order Recorder Web Service
Pending Transfer Web Service
Updater Web Service
Users Management Web Service
Web Monitor

Infor LN Connector 7 parts

ATP
CCM
Check Pricing
Fixed Warehouse Check - ATP
Global C4WS
Vertex
Web

LN Webtop 7 parts

LN 10.6 Webtop
LN 10.7 Webtop Prod01
LN 10.7 Webtop Prod02
LN 10.7 Webtop Prod03
LN 10.7 Webtop Prod04
LN 10.7 Webtop Prod05
LN 10.7 Webtop Prod06

Smart Server 2 parts

Smart Server - SS-Api
Smart Server - Sync-Api

Last 90 days

1 incident in 46 days tracked · no reported issues 0.0% of the time

Aug 16 Today (UTC)

Recent incidents

Times in UTC

No incidents reported since Stackpulse started checking.

All incidents on status.snapon.com ↗

Having issues right now

All 1,112 services with issues

All services

Where this comes from

Stackpulse reads Snap on’s official status page at status.snapon.com every 5 minutes and keeps 90 days of what changed. We don’t test Snap on ourselves, so a problem shows here once Snap on reports it.

Stackpulse isn’t affiliated with Snap on. Names and logos belong to their owners.

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