# Snap on status > Critical outage reported. Snap on reports a critical outage: Catalog Manager - VW Tools is down. Source: Snap on's official status page, https://status.snapon.com/ - Status: critical (Catalog Manager - VW Tools is down) - Since: 2026-09-29 08:14 UTC - Checked: 2026-09-29 11:05 UTC, every 5 minutes - Page: https://stackpulse.app/services/snap-on ## Components (100) - Access: online - Business Management Portal (BMP): online - Business to Business (B2B): online - Checkmk: online - Chrome Express: online - Chrome Express Plus (CEP): online - Confluence: online - Control-M: online - Electronic Parts Catalog (EPC): online - Field Events: online - Franchises PM Self Service: online - Hot Tools Program (HTP): online - ITCOE: online - Impact: online - Industrial Backorders Portal: online - List of Calls (LOC): online - Notice of Sums in Arrears: online - PM Self Service: online - Performance Team Management (PTM): online - SOLO: online - Safety Data Sheets (SDS): online - Snap-on Diagnostics UK: online - Snap-on Diagnostics US: online - Snap-on Japan - snapon.co.jp: online - Snapon Benefits: online - Student Excellence Program (SEP): online - SupplyWeb: online - The Compliance Portal: online - Truefit Portal: online - my.snapon.com: online - shop.snapon.com: online - snapon.com: online - Catalog Manager - VW Tools (Equipment Solutions): critical - AcceleraZero.snapon.com (Equipment Solutions): online - AgcoServiceTools.nexiq.com (Equipment Solutions): online - Audi (Equipment Solutions): online - CDIFactoryService.com (Equipment Solutions): online - Catalog (Equipment Solutions): online - DiagnosticLink.nexiq.com (Equipment Solutions): online - Gm Global Tools (Equipment Solutions): online - Harley Davidson (Equipment Solutions): online - Hino.nexiq.com (Equipment Solutions): online - Honda (Equipment Solutions): online - Kia Special Tools (Equipment Solutions): online - Kia Techinfo (Equipment Solutions): online - Meritor.Snapon.com (Equipment Solutions): online - Mopar Essential Tools (Equipment Solutions): online - Mopar Tech Authority (Equipment Solutions): online - SBS Programs (Equipment Solutions): online - Service.nexiq.com (Equipment Solutions): online - ServiceGard (Equipment Solutions): online - ServiceRanger.snapon.com (Equipment Solutions): online - Tech Info (Equipment Solutions): online - TechStream (Equipment Solutions): online - Techstream Support (Equipment Solutions): online - Tico.snapon.com (Equipment Solutions): online - Toyota Ecommerce Canada (Equipment Solutions): online - UniversalRegistration.nexiq.com (Equipment Solutions): online - Volkswagen (Equipment Solutions): online - Wabco.snapon.com (Equipment Solutions): online - nexiq.com (Equipment Solutions): online - penske.nexiq.com (Equipment Solutions): online - Chrome Web Email Service (Chrome): online - Connection Manager Web Service (Chrome): online - LN Web Service (Chrome): online - Morris v1 API (Chrome): online - Morris v2 API (Chrome): online - Order Recorder Web Service (Chrome): online - Pending Transfer Web Service (Chrome): online - Updater Web Service (Chrome): online - Users Management Web Service (Chrome): online - Web Monitor (Chrome): online - Web reports (Chrome): online - Connection Manager Web Service (Chrome Europe): online - Order Recorder Web Service (Chrome Europe): online - Pending Transfer Web Service (Chrome Europe): online - Updater Web Service (Chrome Europe): online - Users Management Web Service (Chrome Europe): online - Web Monitor (Chrome Europe): online - ATP (Infor LN Connector): online - CCM (Infor LN Connector): online - Check Pricing (Infor LN Connector): online - Fixed Warehouse Check - ATP (Infor LN Connector): online - Global C4WS (Infor LN Connector): online - Vertex (Infor LN Connector): online - Web (Infor LN Connector): online - LN 10.6 Webtop (LN Webtop): online - LN 10.7 Webtop Prod01 (LN Webtop): online - LN 10.7 Webtop Prod02 (LN Webtop): online - LN 10.7 Webtop Prod03 (LN Webtop): online - LN 10.7 Webtop Prod04 (LN Webtop): online - LN 10.7 Webtop Prod05 (LN Webtop): online - LN 10.7 Webtop Prod06 (LN Webtop): online - Smart Server - SS-Api (Smart Server): online - Smart Server - Sync-Api (Smart Server): online - API(Support) (Zendesk): online - Zendesk - Support (Zendesk): online - Zendesk - Articles / Knowledge Base(Guide) (Zendesk): online - Zendesk - Chat (Zendesk): online - Zendesk - Talk (Zendesk): online ## Last 90 days 1 incidents in 1 days tracked. No reported issues 0.0% of the time. | Started (UTC) | Severity | Incident | Duration | |---|---|---|---| | before 2026-09-29 08:14 | critical | Catalog Manager - VW Tools is down | ongoing | ## Other services having issues right now - [Fortnox](https://stackpulse.app/services/fortnox.md) (major_outage: Partial System Outage) - [Canonical](https://stackpulse.app/services/canonical.md) (critical: "wiki.ubuntu.com" is Down) - [Studocu](https://stackpulse.app/services/studocu.md) (major_outage: Document Processing is down) - [SendGrid](https://stackpulse.app/services/sendgrid.md) (issue: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States) - All of them: https://stackpulse.app/outages.md Stackpulse isn't affiliated with Snap on. As JSON: https://stackpulse.app/services/snap-on.json