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PointClickCare outage on 20 October 2026

Major outage
Resolved · 18:09–13:56 UTC
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“SNF Stay Data Delay”

On 20 October, PointClickCare had a major outage affecting SNF stay data, which its status page listed as "SNF Stay Data Delay." The incident started at 18:09 UTC and ended at 13:56 UTC on 21 October, lasting 19 hours 47 minutes. Ricardo, Musixmatch, Grammarly, Sentry and Notion also reported problems during the same period.

When
18:09–13:56 UTC
How long
19 h 47 min
PointClickCare, 30 days before
2 other outages

At the same time

Started in the hour before or during it

And 852 lesser-known services. Problems at the same time are a clue, never proof that one caused another.

Where this comes from

Stackpulse reads PointClickCare’s official status page at status.pointclickcare.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.

Stackpulse isn’t affiliated with PointClickCare. Names and logos belong to their owners.