Is Person Centred Software down?
No reported issues
From status.personcentredsoftware.com · checked 3 minutes ago · every 5 minutes
An email when it goes down, and when it’s back.
As of 03:37 UTC on 12 November 2026, Person Centred Software's status page reports no issues. Its last reported problem was on 9 November 2026: “Performance Issues with mCare on Database Shard A - Affecting 45% of Customers”, issue, for 3 h 6 min from 08:17 UTC.
- Last problem
- 9 Nov · 3 h 6 min
- Problems, last 30 days
- 11
- Typical incident
- 1 h 10 min
- Longest in 90 days
- 7 h 21 min · 27 Oct
Uptime
Person Centred Software, last 30 days
96.4 %
Biggest dip: Person Centred Software, 7.3 h of issue on Oct 27.
Incidents
Started in the last 7 days
2
This week Week before
Latest: Person Centred Software, issue on Nov 9.
Recovery
Median time back online
1 h 35 min
4 of 11 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 32
All online
- Digital Reception
- MDM (Mobile Device Management)
- Intercom
- Oomph
- ResHub
- KareInn
- PCS Learn
- DepenSys
- Intercom Intercom Web Messenger
- Intercom Email
- Intercom Chats and Posts
- Aircall Inbound Calls
- Aircall Outbound Calls
- IQ
- Redcrier
mCare 4
parts 
- Care Delivery
- Monitor
- Relatives Gateway
- Action Plans
Atlas eMar 7
parts 
- Atlas Central
- CAPA
- CAPA inbound prescription service
- Atlas Sync
- eMAR App
- Titan Integration
- Scorecard
mCare Services 6
parts 
- API
- GP Connect
- 3rd Party Integrations
- Archive Reporting
- Group Reporting
- OneLondon Care Records
Last 90 days
15 incidents in 48 days tracked · no reported issues 73.9% of the time · typical incident 1 h 10 min
Recent incidents
Times in UTC
- Performance Issues with mCare on Database Shard A - Affecting 45% of Customers 3 h 6 min
Issue
- Emailed prescriptions currently not pulling to CAPA 30 min
Major outage
- Minor Service Outage 25 min
Issue
- Performance Issues with mCare on Database Shard A - Affecting 45% of Customers 6 h 5 min
Issue
- Partially Degraded Service 2 h 30 min
Issue
- Performance Issues with mCare Database Shard E - Affecting 5% of Customers 2 h 25 min
Issue
- Atlas System Maintenance 59 min
Maintenance
- Performance Issues with mCare Web Shard B & C - Affecting 49% of Customers and 1 more 7 h 21 min
Issue
- Performance Issues with mCare on Database Shard A - Affecting 45% of Customers 1 h 35 min
Issue
- Service Under Maintenance 15 min
Maintenance
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More in Health & Fitness
All 107 in Health & FitnessWhere this comes from
Stackpulse reads Person Centred Software’s official status page at status.personcentredsoftware.com every 5 minutes and keeps 90 days of what changed. We don’t test Person Centred Software ourselves, so a problem shows here once Person Centred Software reports it.
Stackpulse isn’t affiliated with Person Centred Software. Names and logos belong to their owners.
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