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Is Person Centred Software down?

No reported issues

From status.personcentredsoftware.com · checked 3 minutes ago · every 5 minutes

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As of 03:37 UTC on 12 November 2026, Person Centred Software's status page reports no issues. Its last reported problem was on 9 November 2026: “Performance Issues with mCare on Database Shard A - Affecting 45% of Customers”, issue, for 3 h 6 min from 08:17 UTC.

Last problem
9 Nov · 3 h 6 min
Problems, last 30 days
11
Typical incident
1 h 10 min
Longest in 90 days
7 h 21 min · 27 Oct

Uptime

Person Centred Software, last 30 days

96.4 %

100%80%60%
Oct 14 Today

Biggest dip: Person Centred Software, 7.3 h of issue on Oct 27.

Incidents

Started in the last 7 days

2

210
FSSMTWToday

This week Week before

Latest: Person Centred Software, issue on Nov 9.

Recovery

Median time back online

1 h 35 min

7 h 21 min0
30 days ago Today

4 of 11 were over within an hour. Each dot is one incident; the dashed line is the median.

Components 32

All online

  • Digital Reception
  • MDM (Mobile Device Management)
  • Intercom
  • Oomph
  • ResHub
  • KareInn
  • PCS Learn
  • DepenSys
  • Intercom Intercom Web Messenger
  • Intercom Email
  • Intercom Chats and Posts
  • Aircall Inbound Calls
  • Aircall Outbound Calls
  • IQ
  • Redcrier
mCare 4 parts
  • Care Delivery
  • Monitor
  • Relatives Gateway
  • Action Plans
Atlas eMar 7 parts
  • Atlas Central
  • CAPA
  • CAPA inbound prescription service
  • Atlas Sync
  • eMAR App
  • Titan Integration
  • Scorecard
mCare Services 6 parts
  • API
  • GP Connect
  • 3rd Party Integrations
  • Archive Reporting
  • Group Reporting
  • OneLondon Care Records

Last 90 days

15 incidents in 48 days tracked · no reported issues 73.9% of the time · typical incident 1 h 10 min

Aug 15 Today (UTC)

Recent incidents

Times in UTC

  1. Issue
    Performance Issues with mCare on Database Shard A - Affecting 45% of Customers 3 h 6 min
  2. Major outage
    Emailed prescriptions currently not pulling to CAPA 30 min
  3. Issue
    Minor Service Outage 25 min
  4. Issue
    Performance Issues with mCare on Database Shard A - Affecting 45% of Customers 6 h 5 min
  5. Issue
    Partially Degraded Service 2 h 30 min
  6. Issue
    Performance Issues with mCare Database Shard E - Affecting 5% of Customers 2 h 25 min
  7. Maintenance
    Atlas System Maintenance 59 min
  8. Issue
    Performance Issues with mCare Web Shard B & C - Affecting 49% of Customers and 1 more 7 h 21 min
  9. Issue
    Performance Issues with mCare on Database Shard A - Affecting 45% of Customers 1 h 35 min
  10. Maintenance
    Service Under Maintenance 15 min
All incidents on status.personcentredsoftware.com ↗

Where this comes from

Stackpulse reads Person Centred Software’s official status page at status.personcentredsoftware.com every 5 minutes and keeps 90 days of what changed. We don’t test Person Centred Software ourselves, so a problem shows here once Person Centred Software reports it.

Stackpulse isn’t affiliated with Person Centred Software. Names and logos belong to their owners.

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