Is Optum down?

No reported issues

From status.optum.com · checked 3 minutes ago · every 5 minutes

An email when it goes down, and when it’s back.

As of 03:34 UTC on 12 November 2026, Optum's status page reports no issues. Its last reported problem was on 11 November 2026: “System Incident - Pharmacy Network Solutions - Production”, issue, for 5 h from 14:26 UTC.

Last problem: 11 Nov · 5 h
Problems, last 30 days: 21 (2 critical)
Typical incident: 1 h 15 min
Longest in 90 days: 5 days · 6 Oct

Uptime

Optum, last 30 days

89.31 %

Oct 14 Today

Biggest dip: Optum, 5 h of issue on Nov 11.

Incidents

Started in the last 7 days

FSSMTWToday

This week Week before

Latest: Optum, issue on Nov 11.

Recovery

Median time back online

1 h 43 min

30 days ago Today

7 of 21 were over within an hour. Each dot is one incident; the dashed line is the median.

Components 41

All online

Absolute AR
CAC Professional
CareSelect ®
Case Advisor
Clinical Exchange
Coding Intelligence
Contract Manager
Crimson AI
Dental Network
Digital Auth Complete
Enterprise CAC
InterQual
MedRx
OIO Encoder (Knowledge Components)
Optum Care Coordination Platform
Optum Clinical Data Center
Optum Integrity One
Optum Market Advantage
Optum Performance Analytics
Optum Real
Outpatient Charge Capture
Payment Integrity Compass
Pharmacy Data Solutions
Pharmacy Network Solutions
Pharmacy Software Solutions
Reimbursement Manager
Revenue Performance Advisor
Value Connect

eFR 3 parts

eFR Billing
eFR Cloud
eFR Legacy

Claims Management 2 parts

Appeals Management
Claims Follow Up

Medical Network 3 parts

Batch
Portal
Real Time

Revenue Cycle Management 2 parts

Assurance Reimbursement Management
TES Ambulatory

Patient Financial Clearance 3 parts

AHI QA & Lobby
Clearance Patient Access
EngageCare Provider

Last 90 days

25 incidents in 48 days tracked · no reported issues 84.3% of the time · typical incident 1 h 15 min

Aug 15 Today (UTC)

Recent incidents

Times in UTC

Nov 11
· 14:26
Issue
System Incident - eFR: eFR Legacy - Production and 1 more 5 h
Nov 10
· 14:03
Issue
System Incident -Medical Network- Portal - Production 1 h 43 min
Nov 9
· 16:32
Issue
System Incident - Optum Clinical Data Center- Production 40 min
Nov 8
· 18:38
Major outage
System Incident - Pharmacy Software Solutions - Production 2 h 40 min
Nov 5
· 18:28
Issue
System Incident - Medical Network-Portal - Production 35 min
Nov 4
· 16:08
Major outage
System Incident - Optum Clinical Data Center - Production 2 h
Nov 2
· 20:30
Issue
System Incident - Coding Intelligence - Production 15 min
Oct 30
· 18:39
Major outage
System Incident - Medical Network Batch - Production 30 min
Oct 27
· 15:39
Critical
System Incident - Assurance Reimbursement Management - Production 2 h 35 min
Oct 24
· 14:17
Major outage
System Incident - Medical Network- Portal- Production 3 h

All incidents on status.optum.com ↗

Having issues right now

All 669 services with issues

All 107 in Health & Fitness

Where this comes from

Stackpulse reads Optum’s official status page at status.optum.com every 5 minutes and keeps 90 days of what changed. We don’t test Optum ourselves, so a problem shows here once Optum reports it.

Stackpulse isn’t affiliated with Optum. Names and logos belong to their owners.

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