OpenAI outage on 7 October 2026
Major outageAn email when it goes down, and when it’s back.
“Unable to create new ChatGPT Work threads in latest version of desktop app”
On 7 October, OpenAI had a major outage in which users of the latest ChatGPT desktop app version (26.1002.51308) could not create new threads, affecting ChatGPT Work and personal accounts. The incident lasted 6 h 22 min, from 05:32 to 11:54 UTC, though the status page's first update was timestamped 02:00, before the incident was opened at 05:31. According to the status page, a fixed app version was released for Linux and macOS by 09:28 and for Windows by 11:53, while Asana, Studocu, Realtime Trains and Auto Trader UK also had problems at the same time.
- When
- 05:32–11:54 UTC
- How long
- 6 h 22 min
- Incident open on its page
- 05:31–11:53 UTC
- OpenAI, 30 days before
- 2 other outages
At the same time
Started in the hour before or during it
And 194 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- Cause identified
- Resolved
Where this comes from
Stackpulse reads OpenAI’s official status page at status.openai.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
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