MoonPay outage on 6 November 2026
CriticalAn email when it goes down, and when it’s back.
“MoonPay Consumer App - Sends”
MoonPay had a problem with sending funds in its consumer app from 15:20 UTC on 6 November until 12:23 UTC on 7 November, about 21 hours. The status page listed the MoonPay App as affected until 17:19 on 6 November, while the Send feature remained affected from 16:33 until 12:22 on 7 November. After posting that a fix was being deployed for iOS and Android, the status page reported at 22:53 that something had again gone wrong, before marking the incident resolved; it did not state a cause. Intercom, U-Haul, Thomson Reuters Legal, AccuLynx, Blackbaud and Musixmatch also had problems at the same time.
MoonPay’s own incident page ↗- When
- 15:20–12:23 UTC
- How long
- 21 h 3 min
- Incident open on its page
- 15:20–12:22 UTC
- Components affected
- 2
- MoonPay, 30 days before
- 2 other outages
What broke when
From MoonPay’s own status page: when it moved each component into trouble, and back.
At the same time
Started in the hour before or during it
And 549 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- MoonPay App: degraded performance
- Fix in place, monitoring
- Features - Send: degraded performance
- MoonPay App: back to normal
- Resolved
- Features - Send: back to normal
Where this comes from
Stackpulse reads MoonPay’s official status page at status.moonpay.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with MoonPay. Names and logos belong to their owners.