MoonPay outage on 22 October 2026
Major outageAn email when it goes down, and when it’s back.
“Social sign-ins aren't working”
On 22 October, MoonPay had a major outage from 09:30 to 10:18 UTC (48 minutes) in which Google and Apple sign-ins did not work, though the status page said email sign-in continued to work. The status page opened the incident at 09:29, said it was fixing the issue at 09:51, and marked it resolved at 10:17, while listing the MoonPay App component as having only a minor issue. Canvas by Instructure also reported slow file previews and errors from 09:44.
MoonPay’s own incident page ↗- When
- 09:30–10:18 UTC
- How long
- 48 min
- Incident open on its page
- 09:29–10:17 UTC
- Components affected
- 1
- MoonPay, 30 days before
- 2 other outages
What broke when
From MoonPay’s own status page: when it moved each component into trouble, and back.
At the same time
Started in the hour before or during it
And 92 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- MoonPay App: degraded performance
- Cause identified
- Resolved
- MoonPay App: back to normal
Where this comes from
Stackpulse reads MoonPay’s official status page at status.moonpay.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with MoonPay. Names and logos belong to their owners.