LiveChat outage on 12 October 2026
Major outageAn email when it goes down, and when it’s back.
“Workflows malfunction”
LiveChat had a major outage affecting its Workflows feature from 17:21 UTC on 12 October to 01:00 UTC on 13 October, lasting 7 h 39 min. The status page said the root cause had been identified but did not say what it was, reported that fixes were applied at 00:23, and declared the issue resolved at 01:00. CommonLit, Discogs, Musixmatch, PowerSchool, Rutter and PointClickCare also reported problems during the same period.
- When
- 17:21–01:00 UTC
- How long
- 7 h 39 min
- Incident open on its page
- 17:21–01:00 UTC
- LiveChat, 30 days before
- No other outages
At the same time
Started in the hour before or during it
And 268 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Cause identified
- Fix in place, monitoring
- Resolved
Where this comes from
Stackpulse reads LiveChat’s official status page at status.livechat.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with LiveChat. Names and logos belong to their owners.