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As of 03:37 UTC on 12 November 2026, Kore.ai's status page reports no issues. Its last reported problem was on 7 November 2026: “Partially Degraded Service”, issue, for 15 min from 04:50 UTC.

Last problem
7 Nov · 15 min
Problems, last 30 days
5
Typical incident
50 min
Longest in 90 days
2 h 47 min · 29 Sept

Uptime

Kore.ai, last 30 days

69.47 %

100%50%0%
Oct 14 Today

Biggest dip: Kore.ai, 1.9 h of major outage on Oct 22.

Incidents

Started in the last 7 days

1

210
FSSMTWToday

This week Week before

Latest: Kore.ai, issue on Nov 7.

Recovery

Median time back online

35 min

1 h 55 min0
30 days ago Today

4 of 5 were over within an hour. Each dot is one incident; the dashed line is the median.

Components 174

All online

Third-party services we use 18 parts
  • AWS ec2-us-east-1
  • AWS ec2-ap-northeast-1
  • AWS ec2-eu-west-2
  • AWS s3-us-standard
  • Twilio Outgoing SMS
  • Google Apps Maps
  • Google Apps Realtime API
  • Microsoft Azure ASR/TTS
  • Google ASR/TTS
  • Amivoice ASR
  • AWS Polly TTS
  • Microsoft Bot Framework
  • Zendesk
  • OpenAI
  • Kore.ai Support Portal
  • Deepgram
  • Kore.ai Community Portal
  • Genesys
Bot Channels - In all Regions 7 parts
  • Facebook Workplace
  • Email
  • SMS (Twilio)
  • Microsoft for Teams
  • Skype for Business
  • RTM Channel for WebSDK/Mobile SDK
  • Slack
Region - USA 4 parts
  • Bot Uptime
  • APIs
  • Bot Builder
  • Bot Administration Application
Region-Japan 4 parts
  • Bot uptime
  • APIs
  • Bot Builder
  • Bot Administration Application
Region - Europe (London) 4 parts
  • Bot uptime
  • APIs
  • Bot Builder
  • Bot Administration Application
SmartAssist - USA 3 parts
  • Nuance
  • Kore IVR
  • Kore Agent Desktop
SmartAssist - Japan 3 parts
  • Nuance
  • Kore IVR
  • Kore Agent Desktop
Region - Europe (Frankfurt) 4 parts
  • Bot Uptime
  • APIs
  • Bot Builder
  • Bot Administration Application
Region - APAC (Syndey) 4 parts
  • Bot Uptime
  • APIs
  • Bot Builder
  • Bot Administration Application
SmartAssist - Europe (Frankfurt) 3 parts
  • Nuance
  • Kore IVR
  • Kore Agent Desktop
SmartAssist - APAC (Syndey) 3 parts
  • Nuance
  • Kore IVR
  • Kore Agent Desktop
SearchAssist - USA 3 parts
  • Web Crawler
  • Application Service
  • Search Service
SearchAssist - Japan 3 parts
  • Web Crawler
  • Application Service
  • Search Service
SearchAssist - Europe (Frankfurt) 3 parts
  • Web Crawler
  • Application Service
  • Search Service
Region - India 5 parts
  • Bot Uptime
  • APIs
  • Bot Builder
  • Bot Administration Application
  • Analytics
SmartAssist - India 3 parts
  • Nuance
  • Kore IVR
  • Kore Agent Desktop
Region - Middle East (UAE) 4 parts
  • Bot Uptime
  • APIs
  • Bot Builder
  • Bot Administrator Application
SearchAssist - Middle East (UAE) 3 parts
  • Web Crawler
  • Application Service
  • Search Service
SmartAssist - Europe ( London) 1 part
  • SmartAssist - Europe ( London)
Agent Platform - USA 8 parts
  • Agentic App
  • Tool
  • Model Studio
  • Prompt Studio
  • EvaluationStudio
  • Admin
  • Dataset
  • Search AI
Agent Platform - Europe (Frankfurt) 8 parts
  • Agentic App
  • Tool
  • Model Studio
  • Prompt Studio
  • EvaluationStudio
  • Admin
  • Dataset
  • Search AI
AI for Process (AI4P) - USA 3 parts
  • Workflows Runtime
  • AI for Process Builder
  • Trigger Health
AI For Retail 1 part
  • AI for Retail
Agent Platform - Japan 8 parts
  • Agentic Apps
  • Tool
  • Model Studio
  • Prompt Studio
  • EvaluationStudio
  • Admin
  • Dataset
  • Search AI
AI for Work - USA 1 part
  • AI for Work - USA
Artemis - USA 6 parts
  • Agents Studio
  • Agents Runtime
  • Workflows
  • Search AI
  • Insights
  • Evals
Artemis - UAE 6 parts
  • Agents Studio
  • Agents Runtime
  • Workflows
  • Search AI
  • Insights
  • Evals
Artemis - IND 6 parts
  • Agents Studio
  • Agents Runtime
  • Workflows
  • Search AI
  • Insights
  • Evals
Region - Singapore 4 parts
  • Bot uptime
  • APIs
  • Bot Builder
  • Bot Administration Application
Region - KSA 4 parts
  • Bot uptime
  • APIs
  • Bot Builder
  • Bot Administration Application
Artemis - DE 6 parts
  • Agents Studio
  • Agents Runtime
  • Workflows
  • Search AI
  • Insights
  • Evals
Artemis - EU 6 parts
  • Agents Studio
  • Agents Runtime
  • Workflows
  • Search AI
  • Insights
  • Evals
Artemis - JP 6 parts
  • Agents Studio
  • Agents Runtime
  • Workflows
  • Search AI
  • Insights
  • Evals
Region - US Central 4 parts
  • Bot Builder
  • Bot uptime
  • Bot Administration Application
  • Kore IVR
SearchAssist - APAC ( Sydney) 3 parts
  • Web Crawler
  • Application Service
  • Search Service
Artemis - AU 6 parts
  • Agents Studio
  • Agents Runtime
  • Workflows
  • Search AI
  • Insights
  • Evals
Artemis - SG 6 parts
  • Agents Studio
  • Agents Runtime
  • Workflows
  • Search AI
  • Insights
  • Evals

Last 90 days

9 incidents in 48 days tracked · no reported issues 99.1% of the time · typical incident 50 min

Aug 15 Today (UTC)

Recent incidents

Times in UTC

  1. Maintenance
     Kore.ai {Artemis} v1.9.3 PROD deployment - [11-NOV-2026]- IND, SG and UAE Regions 3 h
  2. Maintenance
     Kore.ai {Artemis} v1.9.3 PROD deployment - [11-NOV-2026]- US, IND Regions and 1 more 6 h 30 min
  3. Maintenance
     DE Region Maintenance – Infrastructure Certificate Renewal and 1 more 3 h
  4. Maintenance
     IND Region Maintenance – Infrastructure Certificate Renewal 1 h
  5. Maintenance
     JP Region Maintenance – Infrastructure Certificate Renewal 1 h
  6. Issue
     Partially Degraded Service 15 min
  7. Maintenance
     Kore.ai {Artemis} v1.9.2 PROD deployment - [06-NOV-2026]- SG Region and 1 more 12 h 20 min
  8. Maintenance
     Kore.ai {Artemis} v1.9.1 PROD deployment - [06-NOV-2026]- US, IND Regions and 1 more 5 h
  9. Maintenance
     Kore.ai {Artemis} v1.9.1 PROD deployment - [05-NOV-2026]- AU Region 2 h 2 min
  10. Major outage
     Investigating Partial Outages on US Instance Agent Platform V1 and 1 more 35 min
All incidents on status.kore.com ↗

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Where this comes from

Stackpulse reads Kore.ai’s official status page at status.kore.com every 5 minutes and keeps 90 days of what changed. We don’t test Kore.ai ourselves, so a problem shows here once Kore.ai reports it.

Stackpulse isn’t affiliated with Kore.ai. Names and logos belong to their owners.

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