I

Is Illumina Cloud Products down?

Critical outage reported

From status.illumina.com · checked 4 minutes ago · every 5 minutes

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As of 03:38 UTC on 12 November 2026, Illumina Cloud Products's status page reports a critical outage.

Last problem
Going on now
Problems, last 30 days
0
Typical incident
None yet
Longest in 90 days
None yet

AWS availability zone issues in UAE, me-central-1, affecting Illumina Connected Analytics and Basespace Sequence Hub

Critical

Going on since Stackpulse started checking, 2 months ago, affecting Basespace Sequence Hub - Abu Dhabi, Illumina BioInsight Platform Core - Abu Dhabi.

Read the updates on status.illumina.com ↗

Uptime

Illumina Cloud Products, last 30 days

0 %

100%50%0%
Oct 14 Today

No incidents, only maintenance, in the last 30 days.

Incidents

Started in the last 7 days

0

210
FSSMTWToday

This week Week before

No incidents in the last 60 days.

Recovery

Median time back online

None yet

1 h0
30 days ago Today

Nothing started and ended in the last 30 days.

Components 55

2 with issues

USA 7 parts
  • Basespace Sequence Hub - US East
  • Illumina BioInsight Platform Core - US East
  • Illumina Connected Insights - US East
  • Dragen Apps and Content - US East
  • Illumina Connected Multiomics - US East
  • Illumina BioInsight Platform Core - US West
  • Basespace Sequence Hub - US West
Canada 5 parts
  • Basespace Sequence Hub - Canada
  • Illumina BioInsight Platform Core - Canada
  • Illumina Connected Insights - Canada
  • Dragen Apps and Content - Canada
  • Illumina Connected Multiomics - Canada
Australia 5 parts
  • Basespace Sequence Hub - Sydney
  • Illumina BioInsight Platform Core - Sydney
  • Illumina Connected Insights - Sydney
  • Dragen Apps and Content - Sydney
  • Illumina Connected Multiomics - Sydney
Germany 6 parts
  • Basespace Sequence Hub - Frankfurt
  • Illumina BioInsight Platform Core - Frankfurt
  • Illumina Connected Insights - Frankfurt
  • TruSight Software Suite - Frankfurt
  • Dragen Apps and Content - Frankfurt
  • Illumina Connected Multiomics - Frankfurt
United Kingdom 5 parts
  • Basespace Sequence Hub - London
  • Illumina BioInsight Platform Core - London
  • Illumina Connected Insights - London
  • Dragen Apps and Content - London
  • Illumina Connected Multiomics - London
Japan 3 parts
  • Basespace Sequence Hub - Tokyo
  • Illumina BioInsight Platform Core - Tokyo
  • Dragen Apps and Content - Tokyo
Singapore 4 parts
  • Basespace Sequence Hub - Singapore
  • Illumina BioInsight Platform Core - Singapore
  • Dragen Apps and Content - Singapore
  • Illumina Connected Multiomics - Singapore
India 3 parts
  • Basespace Sequence Hub - Mumbai
  • Illumina BioInsight Platform Core - Mumbai
  • Dragen Apps and Content - Mumbai
Israel 3 parts
  • Basespace Sequence Hub - Tel Aviv
  • Illumina BioInsight Platform Core - Tel Aviv
  • Dragen Apps and Content - Tel Aviv
South Korea 5 parts
  • Basespace Sequence Hub - Seoul
  • Illumina BioInsight Platform Core - Seoul
  • Illumina Connected Insights - Seoul
  • Dragen Apps and Content - Seoul
  • Illumina Connected Multiomics - Seoul
Indonesia 3 parts
  • Basespace Sequence Hub - Jakarta
  • Illumina BioInsight Platform Core - Jakarta
  • Dragen Apps and Content - Jakarta
UAE 3 parts
  • Basespace Sequence Hub - Abu Dhabi Critical
  • Illumina BioInsight Platform Core - Abu Dhabi Critical
  • Dragen Apps and Content - Abu Dhabi
Global 3 parts
  • Dragen Cloud License Service
  • Dragen Server License Service
  • Dragen Apps and Content - Global

Last 90 days

1 incident in 48 days tracked · no reported issues 0.0% of the time

Aug 15 Today (UTC)

Recent incidents

Times in UTC

No incidents reported since Stackpulse started checking.

All incidents on status.illumina.com ↗

Having issues right now

All 672 services with issues

Popular services

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Where this comes from

Stackpulse reads Illumina Cloud Products’s official status page at status.illumina.com every 5 minutes and keeps 90 days of what changed. We don’t test Illumina Cloud Products ourselves, so a problem shows here once Illumina Cloud Products reports it.

Stackpulse isn’t affiliated with Illumina Cloud Products. Names and logos belong to their owners.

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