Is giffgaff down?
No reported issues
From status.giffgaff.com · checked 37 seconds ago · every 5 minutes
An email when it goes down, and when it’s back.
As of 03:37 UTC on 12 November 2026, giffgaff's status page reports no issues. Its last reported problem was on 6 November 2026: “Latency Issue with Intercom - Fin AI Agent, Inbox and Messenger”, issue, for 16 h 20 min from 16:39 UTC.
- Last problem
- 6 Nov · 16 h 20 min
- Problems, last 30 days
- 2
- Typical incident
- 41 h 1 min
- Longest in 90 days
- 3 days · 2 Oct
Uptime
giffgaff, last 30 days
82.17 %
Biggest dip: giffgaff, 90 h of major outage on Oct 22.
Incidents
Started in the last 7 days
1
This week Week before
Latest: giffgaff, issue on Nov 6.
Recovery
Median time back online
53 h 11 min
0 of 2 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 57
All online
Transferring your number 8
parts 
- Joining giffgaff
- Calling 43431
- Texting 43431
- Getting a PAC code online
- Request STAC via 75075
- Getting a STAC code online
- Request PAC via 65075
- Delayed Number Transfer
The My giffgaff app 2
parts
- Login
- Availability
Community 3
parts
- Viewing the community
- Interacting with the community
- Notifications
Data, calls and texts 7
parts
- Calls
- Data
- MMS(Picture messages)
- Premium SMS
- Bon Voyage message
- Texts
- Voicemail
Plans & Credit 9
parts
- Using a voucher
- Using a credit/debit card
- Using top-up credit
- Using PayPal
- IVR - Automated phone service
- Display issues for plans & credit
- Early repurchase
- Travel Data Add On
- Auto Topup Services
Ask an agent 2
parts
- Raising a case
- Case updates
giffgaff communications 8
parts
- giffgaff emails
- Password reset
- Purchase confirmation
- Two-step verification
- giffgaff texts
- Content Lock
- Low Balance Notification
- End of Call Notifications
SIM 4
parts
- Ordering a SIM
- Delivery of SIM
- Activating SIM
- SIM Swap
giffgaff.com website 3
parts
- Login
- Site availability
- Registration
Broadband 2
parts
- On-boarding
- Live Chat
eSIM 2
parts
- Downloading eSIM
- Installing eSIM
Phones 7
parts
- Buy phone with loan
- Buy outright
- Phone delivery
- Phone return, repair or exchange
- Sell my phone
- Phone page unavailable / Intermittent
- Phone order processing
Last 90 days
6 incidents in 48 days tracked · no reported issues 78.4% of the time · typical incident 41 h 1 min
Recent incidents
Times in UTC
- Latency Issue with Intercom - Fin AI Agent, Inbox and Messenger 16 h 20 min
Issue - Issue with Voicemail - 22 October 2026 3 days
Major outage - Planned Upgrade 20 October 2026 @ 02:00am - 06:00am 4 h
Maintenance - Requesting a PAC/STAC via text - 12 October 2026 41 h 1 min Issue
- Requesting a PAC/STAC via text - 12 October 2026 3 h 18 min Issue
- Image uploads to the Community - 2 October 2026 3 days Issue
- Issue with our Clonshaugh site - 28 September 2026 3 h 34 min Issue
Having issues right now
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Critical
More in Communication
All 73 in CommunicationWhere this comes from
Stackpulse reads giffgaff’s official status page at status.giffgaff.com every 5 minutes and keeps 90 days of what changed. We don’t test giffgaff ourselves, so a problem shows here once giffgaff reports it.
Stackpulse isn’t affiliated with giffgaff. Names and logos belong to their owners.
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