ElevenLabs outage on 29 September 2026
An email when it goes down, and when it’s back.
“Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures”
On 29 September, ElevenLabs had a major outage from 18:49 to 20:23 UTC (1 h 34 min), with increased latency, conversation failures and failed speech-to-text requests affecting Agents and STT. At 19:39 the status page added that Sound Effects and other Creative Platform products might also be affected, though the scope was unclear. The status page reported a fix applied by 20:12, said no further errors were seen at 20:23, and did not state a cause, saying a root-cause report would follow.
- When
- 18:49–20:23 UTC
- How long
- 1 h 34 min
- Incident open on its page
- 18:49–20:23 UTC
- ElevenLabs, 30 days before
- 1 other outage
At the same time
Started in the hour before or during it
And 83 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- Cause identified
- Fix in place, monitoring
- Resolved
Where this comes from
Stackpulse reads ElevenLabs’s official status page at status.elevenlabs.io every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with ElevenLabs. Names and logos belong to their owners.