ElevenLabs outage on 28 September 2026
Major outageAn email when it goes down, and when it’s back.
“Agents - EU Residency”
On 28 September, ElevenLabs had a major outage affecting its ElevenAgents platform for customers using EU residency, lasting 42 minutes from 13:58 to 14:40 UTC. The status page said the team was investigating a possible issue with its underlying database provider. It later stated that a fix was released and the issue was resolved at 14:18 UTC, although the incident stayed open until 14:39 UTC. Studocu, Squarespace, Blackbaud and Vercel also reported problems at the same time.
- When
- 13:58–14:40 UTC
- How long
- 42 min
- Incident open on its page
- 13:57–14:39 UTC
- ElevenLabs, 30 days before
- No other outages
At the same time
Started in the hour before or during it
And 74 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- Fix in place, monitoring
- Resolved
Where this comes from
Stackpulse reads ElevenLabs’s official status page at status.elevenlabs.io every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with ElevenLabs. Names and logos belong to their owners.