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Box outage on 28 September 2026

Major outage
Resolved · 10:05–10:32 UTC
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“[Medium] Issues with Box Notes”

On 28 September 2026, Box had an outage that affected Box Notes and lasted about 27 minutes, from 10:05 to 10:32 UTC. Box's status page opened the incident at 10:04, said users might see errors or slowness when creating or updating notes, and marked it resolved at 10:31 with the service restored to full functionality. Asana, Auto Trader UK, Blackbaud and Webflow also reported problems around the same time.

Box’s own incident page ↗
When
10:05–10:32 UTC
How long
27 min
Incident open on its page
10:04–10:31 UTC
Components affected
1
Box, 30 days before
No other outages

What broke when

Major outage
Partial outage
Degraded

From Box’s own status page: when it moved each component into trouble, and back.

At the same time

Started in the hour before or during it

And 62 lesser-known services. Problems at the same time are a clue, never proof that one caused another.

Timeline

Times in UTC

  1. Investigating
  2. Box Notes - Web Application: degraded performance
  3. Resolved
  4. Box Notes - Web Application: back to normal

Where this comes from

Stackpulse reads Box’s official status page at status.box.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.

Stackpulse isn’t affiliated with Box. Names and logos belong to their owners.