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Blackbaud outage on 9 November 2026

Major outage
Resolved · 18:03–19:19 UTC
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“Active Issue Alert – Financial Edge NXT - #000701854”

On 9 November, Blackbaud's Financial Edge NXT had a major outage from 18:03 to 19:19 UTC, lasting 1 hour 16 minutes. Blackbaud's status page said the issue affected some customers and gave no cause before marking it resolved at 19:18 UTC. Kickstarter, GitHub, GoDaddy, Studocu, OpenAI and Musixmatch also had problems around the same time.

Blackbaud’s own incident page ↗
When
18:03–19:19 UTC
How long
1 h 16 min
Incident open on its page
18:02–19:18 UTC
Components affected
1
Blackbaud, 30 days before
3 other outages

What broke when

Major outage
Partial outage
Degraded
Blackbaud Financial Edge NXT® - Financial Edge NXT
UTC 18:0018:3019:00

From Blackbaud’s own status page: when it moved each component into trouble, and back.

At the same time

Started in the hour before or during it

UTC 17:3018:0018:3019:00

And 158 lesser-known services. Problems at the same time are a clue, never proof that one caused another.

Timeline

Times in UTC

  1. Investigating
  2. Blackbaud Financial Edge NXT® - Financial Edge NXT: partial outage
  3. Resolved
  4. Blackbaud Financial Edge NXT® - Financial Edge NXT: back to normal

Where this comes from

Stackpulse reads Blackbaud’s official status page at status.blackbaud.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.

Stackpulse isn’t affiliated with Blackbaud. Names and logos belong to their owners.