BigCommerce outage on 27 October 2026
Major outageAn email when it goes down, and when it’s back.
“Bolt payments are currently failing”
On 27 October, BigCommerce had a major outage affecting Checkout & Payment Processing, during which Bolt payments failed from 05:30 to 07:42 UTC, about 2 hours 12 minutes. According to the status page, the failure began when Bolt changed its domain from bolt.com to boltapp.com, and BigCommerce worked with Bolt to restore service before marking the incident resolved at 07:41. Musixmatch and Auto Trader UK also reported minor issues around the same time.
BigCommerce’s own incident page ↗- When
- 05:30–07:42 UTC
- How long
- 2 h 12 min
- Incident open on its page
- 05:29–07:41 UTC
- Components affected
- 1
- BigCommerce, 30 days before
- 2 other outages
What broke when
From BigCommerce’s own status page: when it moved each component into trouble, and back.
At the same time
Started in the hour before or during it
And 107 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Cause identified
- Checkout & Payment Processing: partial outage
- Resolved
- Checkout & Payment Processing: back to normal
Where this comes from
Stackpulse reads BigCommerce’s official status page at status.bigcommerce.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with BigCommerce. Names and logos belong to their owners.