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Is VTEX down?

No reported issues

From status.vtex.com · checked 5 minutes ago · every 5 minutes

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As of 03:30 UTC on 12 November 2026, VTEX's status page reports no issues. Its last reported problem was on 27 October 2026: “Pricing Updates Not Reflected in Production”, issue, for 5 h 20 min from 18:26 UTC.

Last problem
27 Oct · 5 h 20 min
Problems, last 30 days
3 (1 critical)
Typical incident
1 h 8 min
Longest in 90 days
5 h 20 min · 27 Oct

Uptime

VTEX, last 30 days

98.3 %

100%85%70%
Oct 14 Today

Biggest dip: VTEX, 5.3 h of issue on Oct 27.

Incidents

Started in the last 7 days

0

210
FSSMTWToday

This week Week before

No incidents this week. The last one: VTEX, issue on Oct 27.

Recovery

Median time back online

1 h 8 min

5 h 20 min0
30 days ago Today

1 of 3 were over within an hour. Each dot is one incident; the dashed line is the median.

Components 19

All online

  • Portal/CMS
  • Store Framework
  • FastStore
  • Sales App
  • 3rd Party Apps
  • Order Placement
  • Shipping Calculation
  • Pricing Calculation
  • Payments Gateway
  • Payment Connectors
  • Catalog Management
  • Content Management
  • Order Management
  • Marketplace Connectors
  • Admin Operations
  • Platform Admin - CX Platform
  • VTEX IO
  • Master Data
  • API Integrations

Last 90 days

3 incidents in 48 days tracked · no reported issues 99.4% of the time · typical incident 1 h 8 min

Aug 15 Today (UTC)

Recent incidents

Times in UTC

  1. Maintenance
    Marketplace Integrations maintenance 2 h
  2. Issue
    Pricing Updates Not Reflected in Production 5 h 20 min
  3. Maintenance
    Payments database maintenance 59 min
  4. Critical
    Admin outage 25 min
  5. Maintenance
    Marketplace Connectors maintenance 2 h
  6. Issue
    Increased errors in VTEX IO 1 h 8 min
  7. Maintenance
    Seller Register database maintenance 2 h
  8. Maintenance
    Seller Register database maintenance 2 h
All incidents on status.vtex.com ↗

Where this comes from

Stackpulse reads VTEX’s official status page at status.vtex.com every 5 minutes and keeps 90 days of what changed. We don’t test VTEX ourselves, so a problem shows here once VTEX reports it.

Stackpulse isn’t affiliated with VTEX. Names and logos belong to their owners.

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