An email when it goes down, and when it’s back.
As of 03:26 UTC on 12 November 2026, Viva.com's status page reports maintenance. Its last reported problem was on 20 October 2026: “VISA decline rates increased in several countries”, issue, for 7 h 45 min from 07:38 UTC.
- Last problem
- 20 Oct · 7 h 45 min
- Problems, last 30 days
- 1
- Typical incident
- 7 h 45 min
- Longest in 90 days
- 7 h 45 min · 20 Oct
Uptime
Viva.com, last 30 days
96.54 %
Biggest dip: Viva.com, 7.7 h of issue on Oct 20.
Incidents
Started in the last 7 days
0
This week Week before
No incidents this week. The last one: Viva.com, issue on Oct 20.
Recovery
Median time back online
7 h 45 min
0 of 1 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 28
1 under maintenance
- Card Terminals Maintenance
- Smart Checkout
- E-commerce plugins
- Card Schemes
- 3D Secure Authentication
- Alternative Payment Methods
- Digital Wallets
- IRIS Payments
- SEPA Instant Transfers
- Internal Transfers
- Bill Payments
- SEPA Bank Transfers
- Bank Transfers - Non Euro
- Card Issuing
- Cloud Terminal API
- Webhooks delivery (webhooks for payments, payouts, chargebacks, etc.)
- Push Notifications and OTP
- Open Banking APIs
- Developer Portal
- Demo environment
- Viva.com Website
- Viva.com Banking App
- Self Care
- Onboarding
- Shop
- Chat
- Phone
Last 90 days
2 incidents in 48 days tracked · no reported issues 98.6% of the time · typical incident 7 h 45 min
Recent incidents
Times in UTC
- Planned Network Maintenance – POST Luxembourg (APN postm2m.lu) Ongoing
Maintenance - Qualified Signature Provider – Scheduled Maintenance 3 h Maintenance
- KYC/KYB Maintenance 1 h 59 min Maintenance
- Scheduled Maintenance – Worldline Acquiring Platform 5 h 45 min Maintenance
- VISA decline rates increased in several countries 7 h 45 min
Issue - Planned maintenance – Eurobank S.A. Instant Payments unavailable 2 h 10 min Maintenance
- Planned maintenance – Eurobank S.A. Instant Payments unavailable 2 h 10 min Maintenance
- Scheduled maintenance: Onboarding services 2 h Maintenance
- eGov-KYC (Συστηθείτε) Unavailable: GSIS Infrastructure Upgrade 40 h Maintenance
- Scheduled maintenance: instant transfers to and from National Bank of Greece 2 h 30 min Maintenance
Having issues right now
Paribu Humanity (H) Yatırma ve Çekme İşlemleri
CriticalAWS · Bahrain (me-south-1) Region Availability
CriticalAWS · UAE (me-central-1) Region Availability
CriticalGW Sistemas O componente “SAAS Webtrans” e alguns outros componentes estão Inativos
Critical
Popular services
All services
Where this comes from
Stackpulse reads Viva.com’s official status page at status.viva.com every 5 minutes and keeps 90 days of what changed. We don’t test Viva.com ourselves, so a problem shows here once Viva.com reports it.
Stackpulse isn’t affiliated with Viva.com. Names and logos belong to their owners.
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