No reported issuesAn email when it goes down, and when it’s back.
As of 03:27 UTC on 12 November 2026, VIDA's status page reports no issues. Its last reported problem was on 6 November 2026: “VIDA All Service - Network Provider Incident”, major outage, for 1 h 15 min from 09:11 UTC.
- Last problem
- 6 Nov · 1 h 15 min
- Problems, last 30 days
- 9
- Typical incident
- 1 h 24 min
- Longest in 90 days
- 14 h 50 min · 16 Oct
Uptime
VIDA, last 30 days
94.45 %
Biggest dip: VIDA, 14.8 h of major outage on Oct 16.
Incidents
Started in the last 7 days
1
This week Week before
Latest: VIDA, major outage on Nov 6.
Recovery
Median time back online
1 h 40 min
2 of 9 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 20
All online
- VIDA SSP Dashboard
VIDA Verify Service 3
parts 
- Identity Verification Services - VIDA
- Biometric Verification service - VIDA
- VIDA WEB eKYC Services
VIDA Liveness Service 2
parts
- Liveness API
- Liveness SDK (Mobile & Web)
VIDA Sign Service 5
parts
- VSP Service
- Digital Sign - API
- VIDA eMeterai service
- Cloud Signing (CSC)
- OCSP services
VIDA Auth Services 3
parts
- Device Token services
- VIDA Face Match Services
- Phone Token Service
VIDA OCR Service 2
parts
- VIDA OCR
- VIDA OCR & Document Verification
Authoritative source 4
parts
- Biometric Verification - Authoritative Sources
- Identity Verification - Authoritative Sources
- eMeterai Service - Peruri
- Network Provider Service
Last 90 days
14 incidents in 48 days tracked · no reported issues 96.6% of the time · typical incident 1 h 24 min
Recent incidents
Times in UTC
- VIDA All Service - Network Provider Incident 1 h 15 min
Major outage - VIDA Auth Services 55 min Major outage
- VIDA Verify Service (FR&Demog) - Authoritative Source Incident 55 min Major outage
- VIDA eMeterai Service - Peruri Incident 4 h 40 min Major outage
- VIDA ALL Service - Network Provider Incident 2 h 30 min Major outage
- VIDA Verify Service (FR&Demog) - Authoritative Source Incident and 1 more 6 h 10 min Major outage
- VIDA Verify Service (FR&Demog) - Authoritative Source Incident and 1 more 14 h 50 min Major outage
- VIDA eMeterai Service Incident 1 h 40 min Major outage
- VIDA - SCHEDULED MAINTENANCE 4 h 25 min
Maintenance - VIDA eMeterai Service and 1 more 1 h 24 min Major outage
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Popular services
All servicesWhere this comes from
Stackpulse reads VIDA’s official status page at status.vida.id every 5 minutes and keeps 90 days of what changed. We don’t test VIDA ourselves, so a problem shows here once VIDA reports it.
Stackpulse isn’t affiliated with VIDA. Names and logos belong to their owners.
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