Is Utilita down?
No reported issues
From status.utilita.co.uk · checked 3 minutes ago · every 5 minutes
An email when it goes down, and when it’s back.
As of 03:36 UTC on 12 November 2026, Utilita's status page reports no issues. Its last reported problem was on 10 November 2026: “Oops! There’s a problem with My Utilita App and Portal”, critical, for 1 h from 07:58 UTC.
- Last problem
- 10 Nov · 1 h
- Problems, last 30 days
- 2 (2 critical)
- Typical incident
- 1 h
- Longest in 90 days
- 1 h 17 min · 9 Nov
Uptime
Utilita, last 30 days
97.52 %
Biggest dip: Utilita, 1.3 h of critical on Nov 9.
Incidents
Started in the last 7 days
2
This week Week before
Latest: Utilita, critical on Nov 10.
Recovery
Median time back online
1 h 9 min
0 of 2 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 17
All online
- Smart Meter Installations
- Smart Metering Network
Payments 8
parts 
- SMETS1 Smart Meters
- SMETS1 (DCC Enrolled) Smart Meters
- SMETS2 Smart Meters
- Guest Payments
- PayPoint - In Store Payments
- PayPoint - IVR Top-up Phone Line
- PayZone - In Store Payments
- Open Banking
Contact Centre 2
parts
- Telephone Lines
- Chatbot
My Utilita 3
parts
- App
- Power-up Functionality
- Web Portal
Websites 2
parts
- Utilita.co.uk
- join.utilita.co.uk
Last 90 days
4 incidents in 48 days tracked · no reported issues 99.6% of the time · typical incident 1 h
Recent incidents
Times in UTC
- Oops! There’s a problem with My Utilita App and Portal 1 h
Critical - We’re sorry - there’s a problem with My Utilita payments 1 h 17 min Critical
- Scheduled maintenance for 4 November 2026 6 h 30 min
Maintenance - Scheduled maintenance for 22 October 2026 8 h 30 min Maintenance
- We’re sorry - there’s a problem with My Utilita payments 1 h
Major outage - We’re sorry - there’s a problem with My Utilita payments 55 min Major outage
- Scheduled maintenance for 6 October 2026 6 h 33 min Maintenance
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Critical
Popular services
All servicesWhere this comes from
Stackpulse reads Utilita’s official status page at status.utilita.co.uk every 5 minutes and keeps 90 days of what changed. We don’t test Utilita ourselves, so a problem shows here once Utilita reports it.
Stackpulse isn’t affiliated with Utilita. Names and logos belong to their owners.
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