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Is UserTesting down?

No reported issues

From status.usertesting.com · checked 5 minutes ago · every 5 minutes

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As of 03:29 UTC on 12 November 2026, UserTesting's status page reports no issues. Its last reported problem was on 21 October 2026: “Tree Test and Card Sort”, issue, for 24 h 4 min from 09:07 UTC.

Last problem
21 Oct · 24 h 4 min
Problems, last 30 days
2
Typical incident
24 h 4 min
Longest in 90 days
24 h 4 min · 21 Oct

Uptime

UserTesting, last 30 days

96.41 %

100%62.5%25%
Oct 14 Today

Biggest dip: UserTesting, 24.1 h of issue on Oct 21.

Incidents

Started in the last 7 days

0

210
FSSMTWToday

This week Week before

No incidents this week. The last one: UserTesting, issue on Oct 21.

Recovery

Median time back online

12 h 32 min

24 h 4 min0
30 days ago Today

0 of 2 were over within an hour. Each dot is one incident; the dashed line is the median.

Components 39

All online

  • Zoom Zoom Meetings
  • Zoom Zoom Software
  • Zoom Zoom Video Webinars
Fulfillment Services 4 parts
  • Test Distribution
  • Tester Dashboard
  • Applicant Process
  • Invite Network
Logged Out Application 4 parts
  • Marketing Site
  • UserTesting Blog
  • Engineering Blog
  • Log in form
Video Management 5 parts
  • Video Playback
  • CDN
  • External Video Uploads
  • Highlight Reel Editor
  • Session video uploads
Ordering 8 parts
  • Test Launch Flow
  • Login Portal
  • App Uploading
  • App Hosting
  • App Distribution
  • iOS App Signing
  • Prototype Hosting
  • Information Architecture Tools
Tools & Services 4 parts
  • Payment Processing
  • Internal Tools
  • Credit Allocation
  • Help Center
Recording Services 6 parts
  • Android Recorder
  • iOS Recorder
  • Desktop Recorder
  • Video Uploader
  • Live Conversations
  • Chrome Recorder Extension
Customer Dashboard 3 parts
  • Dashboard
  • Study Results
  • Insights Summary
Third-Party Services 1 part
  • Chat widget
Third-Party Integrations 1 part
  • Share to Slack

Last 90 days

2 incidents in 48 days tracked · no reported issues 97.8% of the time · typical incident 24 h 4 min

Aug 15 Today (UTC)

Recent incidents

Times in UTC

  1. Issue
    Delays in study response collection and 1 more 24 h 4 min
  2. Major outage
    Issues when resuming or launching studies in the platform 1 h
All incidents on status.usertesting.com ↗

Where this comes from

Stackpulse reads UserTesting’s official status page at status.usertesting.com every 5 minutes and keeps 90 days of what changed. We don’t test UserTesting ourselves, so a problem shows here once UserTesting reports it.

Stackpulse isn’t affiliated with UserTesting. Names and logos belong to their owners.

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