U-Haul outage on 3 November 2026
CriticalAn email when it goes down, and when it’s back.
“Resolved – Canada Centers Debit Payment Issues”
On 3 November, U-Haul's Canada Centers were unable to process debit card payments from 14:59 to 17:32 UTC, a critical outage affecting card authorizations. The status page reported the fix at 17:32, but the incident stayed open until 17:57, about 2 h 58 min in total. According to the status page, the failures came from an update by its payment provider, Worldpay, and a file issue that was later corrected. Sentry, Aircall, HiBob, Thomson Reuters Legal, Blackbaud and Musixmatch also had problems at the same time.
U-Haul’s own incident page ↗- When
- 15:00–17:58 UTC
- How long
- 2 h 58 min
- Incident open on its page
- 14:59–17:57 UTC
- Components affected
- 1
- U-Haul, 30 days before
- 2 other outages
What broke when
From U-Haul’s own status page: when it moved each component into trouble, and back.
At the same time
Started in the hour before or during it
And 233 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- Payments - Card Authorizations: major outage
- Fix in place, monitoring
- Payments - Card Authorizations: back to normal
- Resolved
Where this comes from
Stackpulse reads U-Haul’s official status page at status.uhaul.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with U-Haul. Names and logos belong to their owners.