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TimeEdit outage on 21 October 2026

Critical
Resolved · 12:37–06:24 UTC
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“Engagement third party security concern”

On 21 October, TimeEdit took its Engagement (Presto) products in Europe offline from 12:36 UTC until 06:24 UTC on 22 October, about 17 hours 47 minutes. This included Attendance and Flow. The SPSS export in its Evaluation product was also offline from about 13:30 until 19:25 UTC on 21 October. The status page said both were taken offline as a precaution over a security vulnerability in PHP, a third-party component, and that services returned after a security update was applied. It also said there were no signs the vulnerability was exploited. Blackbaud, Musixmatch, Auto Trader UK, Coinbase, MyAnimeList and OpenAI also had problems at the same time.

TimeEdit’s own incident page ↗
When
12:37–06:24 UTC
How long
17 h 47 min
Incident open on its page
12:36–06:24 UTC
Components affected
1
TimeEdit, 30 days before
No other outages

What broke when

Major outage
Partial outage
Degraded
Europe - Engagement
UTC 12:0018:0000:0006:00

From TimeEdit’s own status page: when it moved each component into trouble, and back.

At the same time

Started in the hour before or during it

And 1008 lesser-known services. Problems at the same time are a clue, never proof that one caused another.

Timeline

Times in UTC

  1. Cause identified
  2. Europe - Engagement: major outage
  3. Europe - Engagement: back to normal
  4. Resolved

Where this comes from

Stackpulse reads TimeEdit’s official status page at status.timeedit.net every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.

Stackpulse isn’t affiliated with TimeEdit. Names and logos belong to their owners.