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Squarespace outage on 28 September 2026

Major outage
Resolved · 13:18–14:06 UTC
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“Squarespace loading and editing Issues”

On 28 September, Squarespace had a major outage affecting Site Editing and Email Campaigns, with a minor issue in Commerce. The status page reported problems with the Email Campaigns panel and with applying and accessing some premium features. The incident was open from 13:17 to 14:06 UTC (49 minutes), but the status page showed the affected components as impacted only from 13:17 to 13:50, when it said a fix had been implemented. Vercel, ElevenLabs, Studocu, Blackbaud, Python Infrastructure and Bling also reported problems at around the same time.

Squarespace’s own incident page ↗
When
13:18–14:06 UTC
How long
49 min
Incident open on its page
13:17–14:06 UTC
Components affected
3
Squarespace, 30 days before
No other outages

What broke when

Major outage
Partial outage
Degraded

From Squarespace’s own status page: when it moved each component into trouble, and back.

At the same time

Started in the hour before or during it

And 74 lesser-known services. Problems at the same time are a clue, never proof that one caused another.

Timeline

Times in UTC

  1. Cause identified
  2. Commerce: degraded performance
  3. Site Editing: degraded performance
  4. Email Campaigns: partial outage
  5. Site Editing: partial outage
  6. Fix in place, monitoring
  7. Commerce: back to normal
  8. Site Editing: back to normal
  9. Email Campaigns: back to normal
  10. Resolved

Where this comes from

Stackpulse reads Squarespace’s official status page at status.squarespace.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.

Stackpulse isn’t affiliated with Squarespace. Names and logos belong to their owners.