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Is SmartSurvey down?

No reported issues

From smartsurvey.status.io · checked 2 minutes ago · every 5 minutes

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As of 12:50 UTC on 13 November 2026, SmartSurvey's status page reports no issues. Its last reported problem was on 27 October 2026: “Partial disruption to US customers”, major outage, for 2 h 1 min from 12:59 UTC.

Last problem
27 Oct · 2 h 1 min
Problems, last 30 days
2 (1 critical)
Typical incident
1 h 5 min
Longest in 90 days
2 h 1 min · 27 Oct

Uptime

SmartSurvey, last 30 days

98.03 %

100%80%60%
Oct 15 Today

Biggest dip: SmartSurvey, 2 h of major outage on Oct 27.

Incidents

Started in the last 7 days

0

210
SSMTWTToday

This week Week before

No incidents this week. The last one: SmartSurvey, major outage on Oct 27.

Recovery

Median time back online

1 h 15 min

2 h 1 min0
30 days ago Today

1 of 2 were over within an hour. Each dot is one incident; the dashed line is the median.

Components 32

All online

  • SmartPolls
SmartSurvey Application 3 parts
  • UK
  • EU
  • US
SmartSurvey Website 2 parts
  • UK
  • US
Survey Taking 3 parts
  • UK
  • EU
  • US
Survey Taking (Custom Domains) 3 parts
  • UK
  • EU
  • US
AI Services 3 parts
  • UK
  • EU
  • US
API 3 parts
  • UK
  • EU
  • US
Reports & Exports 3 parts
  • UK
  • EU
  • US
Email Services 3 parts
  • UK
  • EU
  • US
SMS Services 3 parts
  • UK
  • EU
  • US
System Emails 3 parts
  • UK
  • EU
  • US
Help Site 2 parts
  • UK
  • US

Last 90 days

3 incidents in 46 days tracked · no reported issues 99.7% of the time · typical incident 1 h 5 min

Aug 16 Today (UTC)

Recent incidents

Times in UTC

  1. Major outage
    Partial disruption to US customers 2 h 1 min
  2. Critical
    EU hosting provider issues 30 min
  3. Maintenance
    Temporary Maintenance 11 h 25 min
  4. Critical
    SmartSurvey Application is down 1 h 5 min
All incidents on smartsurvey.status.io ↗

Where this comes from

Stackpulse reads SmartSurvey’s official status page at smartsurvey.status.io every 5 minutes and keeps 90 days of what changed. We don’t test SmartSurvey ourselves, so a problem shows here once SmartSurvey reports it.

Stackpulse isn’t affiliated with SmartSurvey. Names and logos belong to their owners.

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