Is Smartly down?
Minor issues reported
From smartlystatus.io · checked 3 minutes ago · every 5 minutes
An email when it goes down, and when it’s back.
As of 03:30 UTC on 12 November 2026, Smartly's status page reports minor issues.
- Last problem
- Going on now
- Problems, last 30 days
- 3
- Typical incident
- 4 h 32 min
- Longest in 90 days
- 9 days · 2 Oct
TikTok Interactive Add-on stickers placement issues
IssueStarted 14 hours ago, affecting TikTok API.
Read the updates on smartlystatus.io ↗Uptime
Smartly, last 30 days
74.12 %
Biggest dip: Smartly, 141.9 h of issue on Oct 28.
Incidents
Started in the last 7 days
1
This week Week before
Latest: Smartly, issue on Nov 11.
Recovery
Median time back online
72 h 39 min
0 of 2 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 23
1 with issues
- General App Status
- Support Services
Creative Production 5
parts 
- Media Library
- Video Templates
- Image Templates
- Boards and Pins
- AI Playground
Platform Services 6
parts
- Facebook API
- Snapchat API
- Pinterest API
- YouTube API
- TikTok API Issue
- Google Ads API
Advertising 5
parts
- Campaign Workspaces
- Campaign Assets
- Automation Feeds
- Catalogs
- Ad Accounts
Performance 5
parts
- Reporting
- Ad Studies
- Budget Pools
- Triggers
- Integrations
Last 90 days
7 incidents in 48 days tracked · no reported issues 62.9% of the time · typical incident 4 h 32 min
Recent incidents
Times in UTC
- Trigger Sets Stuck While Loading in Smartly and 4 more 5 days Issue
- https://smartlyio.atlassian.net/browse/SMART-21713 and 1 more 3 h 24 min
Major outage - Image template deletion for Meta Catalogs temporarily disabled 22 h 3 min
Maintenance - Tiktok - catalog feed error No products were added because your data feed file couldn't be accessed. and 1 more 9 days Issue
- Maintenance - Temporary safeguard when deleting Video templates 20 h 23 min Maintenance
- Reporting page failing to load 4 h 32 min Major outage
- Catalog Image Template Deletion - Temporarily Disabled 46 h 33 min Maintenance
- Investigating degraded performance with Smartly reporting 1 h 35 min Issue
- Smartly Reporting Delays Showing Updated Campaign Budgets, status and other changes 3 h 44 min Issue
Having issues right now
Paribu Humanity (H) Yatırma ve Çekme İşlemleri
CriticalAWS · Bahrain (me-south-1) Region Availability
CriticalAWS · UAE (me-central-1) Region Availability
CriticalGW Sistemas O componente “SAAS Webtrans” e alguns outros componentes estão Inativos
Critical
Popular services
All services
Where this comes from
Stackpulse reads Smartly’s official status page at smartlystatus.io every 5 minutes and keeps 90 days of what changed. We don’t test Smartly ourselves, so a problem shows here once Smartly reports it.
Stackpulse isn’t affiliated with Smartly. Names and logos belong to their owners.
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