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Is Shift4 down?

Minor issues reported

From shift4payments.statuspage.io · checked 2 minutes ago · every 5 minutes

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As of 03:28 UTC on 12 November 2026, Shift4's status page reports minor issues.

Last problem
Going on now
Problems, last 30 days
7 (2 critical)
Typical incident
1 h 35 min
Longest in 90 days
7 days · 22 Oct

GiveX Platform Maintenance

Critical

Started 3 days ago, affecting Givex POS.

Read the updates on shift4payments.statuspage.io ↗

Uptime

Shift4, last 30 days

35.55 %

100%50%0%
Oct 14 Today

Biggest dip: Shift4, 172.3 h of critical on Oct 22.

Incidents

Started in the last 7 days

1

210
FSSMTWToday

This week Week before

Latest: Shift4, critical on Nov 8.

Recovery

Median time back online

1 h 30 min

7 days0
30 days ago Today

2 of 6 were over within an hour. Each dot is one incident; the dashed line is the median.

Components 110

1 with issues

  • Shift4 Support Communications Tools
  • Global Blue Tax Free Service
Third-Party Payments Provider or Vendor 25 parts
  • TSYS
  • First Data Rapid Connect
  • Elavon
  • Worldpay
  • Global
  • Moneris
  • Chase Canada
  • Global Canada
  • First Data Canada
  • Heartland
  • VISA ACP
  • Chase US
  • Cloud POS Marketplace Partners
  • Bread Financial (Alliance Data)
  • Cardinal Commerce (3D Secure)
  • AlphaPay
  • Incomm
  • TD (Canada)
  • ValueLink
  • Visa DPS
  • SVS
  • 3rd Party Integrator - Pusher
  • Other
  • Cuscal (eftpos)
  • SwiftPass
Shift4 Dine 8 parts
  • Shift4 Dine POS - US
  • Shift4 Dine POS - Canada
  • Shift4 Dine POS - UK/EU
  • Shift4 Dine Mobile
  • Shift4 Dine Online Ordering
  • Shift4 Dine Kiosk
  • Shift4 Dine QR Pay
  • Shift4 Dine BI Reporting
Shift4Shop 3 parts
  • Online Stores
  • API
  • Support Systems
Payments Platform 6 parts
  • eCommerce
  • Tokenization
  • Encryption Services
  • Card Processing
  • Transaction Manager
  • Dynamic Currency Conversion
Shift4 Venue 18 parts
  • Shift4 Venue
  • Shift4 Venue Canopy
  • Shift4 Venue Point of Sale
  • Shift4 Venue Kiosk
  • Shift4 Venue Mobile Ordering
  • Shift4 Venue Mobile Wallet
  • Shift4 Venue Data Now
  • Shift4 Venue Payments (US)
  • Shift4 Venue Payments (Canada)
  • Autonomous Retail
  • YellowDog
  • Lyra Environment
  • Crux Environment
  • Ara Environment
  • Nova Environment
  • Pax Store
  • ELO Console
  • 3rd Party Integrator - Pusher
Payments Platform Canada/UK/EU 11 parts
  • EU Card Payments - Not Shift4 Dine
  • EU APM Payments
  • EU Reporting for Card Payments
  • EU Data API
  • EU Insights Portal
  • EU Outbound Webhooks
  • EU Payment Page
  • EU PaymentByLink
  • EU Fraud Prevention Service
  • EU 3D Secure
  • EU Merchant Management API
Eigen/xDine 12 parts
  • xDine Admin Portal
  • Eigen Gateway
  • Shift4 Terminal management System
  • Eigen Gift Card Portal
  • Telus Cellular Service
  • Rogers Cellular Service
  • DoorDash
  • Uber Eats
  • Skip Go
  • Legacy Commerce Iframe
  • Legacy Commerce Interface
  • Shift4 File-Based Batching
Merchant Funding 4 parts
  • Merchant Funding EU
  • Merchant Funding USA
  • Merchant Funding UK
  • Merchant Funding - APAC
Crypto Donation Platform 4 parts
  • Donation Form
  • Client Dashboard
  • Donor Dashboard
  • Public API
Non-profit Catalog Website 1 part
  • The Giving Block Website
Givex 2 parts
  • Givex POS Issue
  • Shift4 Gift Cards
dev.shift4.com / Matterhorn 3 parts
  • Gateway Processing
  • Pay by link / Online Checkout
  • Merchant Dashboard
Global Blue 3 parts
  • APAC - Card-Present Payments
  • APAC - Card-Not-Present Payments
  • APAC - Merchant Portal & Reporting
Bambora 2 parts
  • Bambora BIC
  • Bambora ROAM
Cloud POS Services 6 parts
  • Mozart
  • Marketplace Ordering
  • Shift4 Customer Hub
  • Hospitality Online Ordering
  • Restaurant Manager Online Ordering
  • Shift4 One

Last 90 days

8 incidents in 48 days tracked · no reported issues 75.6% of the time · typical incident 1 h 35 min

Aug 15 Today (UTC)

Recent incidents

Times in UTC

  1. Maintenance
    GiveX Platform Maintenance 2 days
  2. Issue
    Mass Phishing Email 25 min
  3. Maintenance
    GiveX Platform Maintenance 4 days
  4. Major outage
    Tip Adjustments Issue Due To Daylight Savings 1 h 35 min
  5. Maintenance
    GiveX Platform Maintenance 18 h 40 min
  6. Critical
    Suspended Batches and 4 more 7 days
  7. Issue
    Timeouts for US processing 10/22/26 1 h 25 min
  8. Issue
    Shift4 Venue - DataNow Reporting Performance - ARA/West Coast Only 2 h 30 min
  9. Maintenance
    Scheduled System Maintenance 11:00- 11:30 AM EST Oct 15th 2026. 1 h 10 min
  10. Issue
    Shift4 One & Tax Free Shopping - 10/14/2026 25 min
All incidents on shift4payments.statuspage.io ↗

Where this comes from

Stackpulse reads Shift4’s official status page at shift4payments.statuspage.io every 5 minutes and keeps 90 days of what changed. We don’t test Shift4 ourselves, so a problem shows here once Shift4 reports it.

Stackpulse isn’t affiliated with Shift4. Names and logos belong to their owners.

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