Is Sangoma down?
No reported issues
From trust.sangoma.com · checked 39 seconds ago · every 5 minutes
An email when it goes down, and when it’s back.
As of 03:30 UTC on 12 November 2026, Sangoma's status page reports no issues. Its last reported problem was on 3 November 2026: “Internet Service Impact - Carrier Event - Charter/Spectrum - CA Area”, critical, for 2 h 15 min from 14:57 UTC.
- Last problem
- 3 Nov · 2 h 15 min
- Problems, last 30 days
- 11 (3 critical)
- Typical incident
- 5 h 36 min
- Longest in 90 days
- 23 h 58 min · 15 Oct
Uptime
Sangoma, last 30 days
86.8 %
Biggest dip: Sangoma, 24 h of major outage on Oct 15.
Incidents
Started in the last 7 days
0
This week Week before
No incidents this week. The last one: Sangoma, critical on Nov 3.
Recovery
Median time back online
4 h 39 min
1 of 11 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 80
All online
CommUnity Unified Communications Platform (UCaaS) 11
parts 
- Voice Services (CommUnity)
- Control Panel / Admin Panel
- HUDweb
- myHUD
- CRM Link
- FaxLync
- Paperless Fax
- Record All (Verba)
- Reporting
- Video Collaboration (Powered by Zoom)
- Voicemail to Email
Business Voice Unified Communications Platform (UCaaS) 9
parts 
- Voice Services (Business Voice)
- Voice Services (Business Voice+)
- Business Voice SC2
- Application Framework
- BV Reports
- Conference
- Fax Classic
- Fax Digital
- Starphone
Switchvox Cloud Unified Communications Platform (UCaaS) 5
parts 
- Voice Services (Switchvox Cloud)
- Switchvox SIP Trunking
- E-Fax (Avantfax)
- Switchvox Update Service
- Switchvox Registration Server
PBXact/FreePBX Unified Communications Platform (UCaaS) 2
parts 
- Voice Services (PBXact Cloud)
- System Admin DDNS
Sangoma TaaS & Fax Platforms 5
parts 
- SIPStation SIP Trunking
- SIPStation UK - Trunking Services
- FAXStation
- SIPStation - SMS
- E-fax (NF Xmedius)
CPaaS and Sangoma Applications 2
parts 
- CPaaS Platform
- Sangoma Apps (CPaaS Packaged Apps)
Managed Service Provider (MSP) 4
parts 
- Internet Access / Circuits
- SD-WAN
- Security Services
- Managed Network Services
Fonality UCaaS Platform (trixbox, PBXtra, Connect, FCS) 9
parts 
- Voice Services (Fonality) - North America
- Voice Services (Fonality) - Asia-Pacific
- Control Panel / Admin Panel
- HUD Classic Desktop Application
- HUDweb
- Record All (Orkweb)
- Report Scheduler
- ftp.pbxtra.com
- CDR/ACD reports in control panel
Sangoma Website, Portals and Stores 19
parts 
- FAXStation Portal (fax.sipstation.com)
- FreePBX Website (www.freepbx.org)
- FreePBX Discourse (community.freepbx.org)
- PBXact Cloud Portal (cloud.pbxact.com)
- Sangoma Customer Support (support.sangoma.com)
- Support Portal (help.sangoma.com)
- Sangoma Portal (portal.sangoma.com)
- Sangoma Website (www.sangoma.com)
- SIPStation Store (store.sipstation.com)
- Switchvox Portal (my.digiumcloud.com)
- Switchvox Cloud Onboarding Wizard (welcome.digiumcloud.com)
- VoIP Supply Website (voipsupply.com)
- Backoffice Portal (backoffice.voipinnovations.com)
- Netfortris Efax (fax.netfortris.com)
- Digium SSO - idp.digium.com
- Business Voice Portal (portal.star2star.com)
- Business Voice Reports (reports-bv.sangoma.com)
- NetOps (netops.sangoma.com)
- RocketQuote (Business Voice Quoting Portal)
Sangoma Wholesale Carrier Services 7
parts 
- Wholesale SIP Trunking
- High-Volume SIP Trunking
- Wholesale SMS
- Hosted Billing
- Fraud Protection
- 911 Services
- CNAM Services
Collaboration as a Service 5
parts 
- TeamHub Web
- TeamHub Desktop
- TeamHub Mobile
- Sangoma Meet
- Sangoma Talk
Contact Center as a Service (CCaaS) 1
part 
- Sangoma CX
Sangoma AI 1
part 
- Sonella
Last 90 days
12 incidents in 48 days tracked · no reported issues 94.1% of the time · typical incident 5 h 36 min
Recent incidents
Times in UTC
- San Francisco Datacenter Path Changes 2 h
Maintenance
- Switchvox SIP Trunking Maintenance - 11/10/26 1 h
Maintenance
- CX- Scheduled Infrastructure Maintenance- 11/10/2026 1 h 5 min
Maintenance
- BV- Third Scheduled Infrastructure Maintenance- 11/05/2026 and 1 more 2 h
Maintenance
- BV- Second Scheduled Infrastructure Maintenance- 11/05/2026 1 h
Maintenance
- BV- Scheduled Infrastructure Maintenance- 11/05/2026 1 h
Maintenance
- Scheduled Infrastructure Maintenance- 11/03/2026 and 2 more 4 h
Maintenance
- Internet Service Impact - Carrier Event - Charter/Spectrum - CA Area 2 h 15 min
Critical
- Scheduled Infrastructure Maintenance – Sangoma Data Center Migration – November 2, 2026 4 h
Maintenance
- Firewall Software Upgrade (East Coast Data Center) and 1 more 2 h
Maintenance
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All servicesWhere this comes from
Stackpulse reads Sangoma’s official status page at trust.sangoma.com every 5 minutes and keeps 90 days of what changed. We don’t test Sangoma ourselves, so a problem shows here once Sangoma reports it.
Stackpulse isn’t affiliated with Sangoma. Names and logos belong to their owners.
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