Is Reward Gateway down?
Critical outage reported
From status.rewardgateway.net · checked 2 minutes ago · every 5 minutes
An email when it goes down, and when it’s back.
As of 03:38 UTC on 12 November 2026, Reward Gateway's status page reports a critical outage.
- Last problem
- Going on now
- Problems, last 30 days
- 1 (1 critical)
- Typical incident
- 45 min
- Longest in 90 days
- 45 min · 30 Sept
Platform Insight is currently unavailable
CriticalStarted 22 days ago, affecting SmartHub® Insights.
Read the updates on status.rewardgateway.net ↗Uptime
Reward Gateway, last 30 days
25.56 %
Biggest dip: Reward Gateway, 520.8 h of critical on Oct 21.
Incidents
Started in the last 7 days
0
This week Week before
No incidents this week. The last one: Reward Gateway, critical on Oct 21.
Recovery
Median time back online
None yet
Nothing started and ended in the last 30 days.
Components 48
1 with issues, 1 under maintenance
- Reward Manager™
- SmartHub® Insights Critical
- Employee Support Team
- Client Support Team
- Top Up by Text
- Wistia
- Vimeo Player
- Reward & Recognition
- Content Delivery Network
- Connect+ app
SmartHub Home 4
parts 
- SmartHub®
- Facebook Tile
- Instagram Tile
- Blogs
SmartSpending™ 3
parts
- UK
- Australia
- US
RG for Small Business 6
parts
- Client Onboarding
- Admin Tools
- Billing API
- Billing Webhooks
- Billing Customer Portal
- Payment Processor
Mail Delivery 9
parts
- mailgun Email Validation
- mailgun Inbox Placement
- mailgun API
- mailgun SMTP
- mailgun Outbound Delivery
- mailgun Inbound email processing
- mailgun Events & Logs
- mailgun Stats and Analytics
- Other
Content Delivery Network 6
parts
- Fastly Boston (BOS)
- Fastly London (LON)
- Fastly London (LHR)
- Fastly London (LCY) Maintenance
- Fastly New York (LGA)
- Fastly Sydney (SYD)
Reward Marketplace 7
parts
- Amazon Marketplace - AU
- Amazon Marketplace - CA
- Amazon Marketplace - EU
- Amazon Marketplace - UK
- Amazon Marketplace - US
- Swag Store
- Milestone Moments
Wellbeing 3
parts
- Wellbeing Center (Web)
- Wellbeing+ Platform
- Wellbeing+ App
Last 90 days
2 incidents in 48 days tracked · no reported issues 53.0% of the time · typical incident 45 min
Recent incidents
Times in UTC
- Partially Degraded Service 45 min
Issue
Having issues right now
Paribu Humanity (H) Yatırma ve Çekme İşlemleri
CriticalAWS · Bahrain (me-south-1) Region Availability
CriticalAWS · UAE (me-central-1) Region Availability
CriticalGW Sistemas O componente “SAAS Webtrans” e alguns outros componentes estão Inativos
Critical
Popular services
All services
Where this comes from
Stackpulse reads Reward Gateway’s official status page at status.rewardgateway.net every 5 minutes and keeps 90 days of what changed. We don’t test Reward Gateway ourselves, so a problem shows here once Reward Gateway reports it.
Stackpulse isn’t affiliated with Reward Gateway. Names and logos belong to their owners.
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