Is RedHelm Cloud down?
Under maintenance
From status.redhelm.com · checked 4 minutes ago · every 5 minutes
An email when it goes down, and when it’s back.
As of 03:28 UTC on 12 November 2026, RedHelm Cloud's status page reports maintenance. Its last reported problem was on 2 November 2026: “Minor Service Outage”, issue, for 25 min from 00:17 UTC.
- Last problem
- 2 Nov · 25 min
- Problems, last 30 days
- 2
- Typical incident
- 1 h 22 min
- Longest in 90 days
- 4 h 55 min · 1 Oct
Uptime
RedHelm Cloud, last 30 days
95.52 %
Biggest dip: RedHelm Cloud, 1.4 h of issue on Oct 21.
Incidents
Started in the last 7 days
0
This week Week before
No incidents this week. The last one: RedHelm Cloud, issue on Nov 2.
Recovery
Median time back online
53 min
1 of 2 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 65
2 under maintenance
PIT01 (Pittsburgh, PA) 9
parts 
- Virtual Infrastructure
- Network Infrastructure
- Storage Infrastructure
- Internet Connectivity
- IdealConnect Connectivity
- IdealVoice SIP Connectivity
- Firewall Infrastructure
- Backup and DR Infrastructure
- Co-Lo
Cloud Applications 6
parts
- LogicMonitor Monitoring
- Proofpoint E-Mail Security
- Mailstore Mail Archiving
- FileCloud File Sharing
- Horizon DaaS
- Anchor FileSync
PHL01 (Philadelphia, PA) 7
parts
- Virtual Infrastructure
- Network Infrastructure
- Storage Infrastructure
- Internet Connectivity
- IdealConnect Connectivity
- Firewall Infrastructure
- Backup and DR Infrastructure
STL01 (St. Louis, MO) 7
parts
- Virtual Infrastructure
- Network Infrastructure
- Storage Infrastructure
- Internet Connectivity
- IdealConnect Connectivity
- Firewall Infrastructure
- Backup and DR Infrastructure
PHX01 (Phoenix, AZ) 6
parts
- Virtual Infrastructure
- Network Infrastructure
- Storage Infrastructure
- Internet Connectivity
- IdealConnect Connectivity
- Firewall Infrastructure
External Cloud Applications - Duo 9
parts
- Duo Core Authentication Service
- Duo SSO
- Duo Push Delivery
- Duo SMS Message Delivery
- Duo Phone Call Delivery
- Duo Admin Panel
- Duo Phone Support
- Duo Email Support
- Duo Cloud PKI
CMH01 (Columbus, OH) 8
parts
- Virtual Infrastructure
- Network Infrastructure
- Storage Infrastructure
- Internet Connectivity
- IdealConnect Connectivity
- Firewall Infrastructure
- Backup and DR Infrastructure
- Co-Lo
ATL01 (Atlanta, GA) 5
parts
- Virtual Infrastructure
- Network Infrastructure Maintenance
- Storage Infrastructure
- Internet Connectivity Maintenance
- Backup and DR Infrastructure
Security 8
parts
- Graylog
- XSOAR
- GuardiCore
- Jira Service Management Jira Service Management Email Requests
- Jira Service Management Jira Service Management Web
- Jira Service Management Service Portal
- Jira Service Management Signup
- Jira Service Management Authentication and User Management
Last 90 days
3 incidents in 48 days tracked · no reported issues 99.4% of the time · typical incident 1 h 22 min
Recent incidents
Times in UTC
- RedHelm Network Updates - ALT01 Ongoing Maintenance
- Expedited: RedHelm Cloud F5 Updates and 1 more 1 h 40 min Maintenance
- Minor Service Outage 25 min
Issue - RedHelm Cloud Palo Alto Updates 4 h 26 min Maintenance
- Partially Degraded Service 1 h 22 min Issue
- PIT virtual infrastructure maintenance 15 h Maintenance
- ATL virtual infrastructure maintenance 8 h Maintenance
- STL virtual infrastructure maintenance 4 h 40 min Maintenance
- STL virtual infrastructure maintenance 7 h 45 min Maintenance
- PHL virtual infrastructure maintenance 7 h 47 min Maintenance
Having issues right now
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CriticalAWS · UAE (me-central-1) Region Availability
CriticalGW Sistemas O componente “SAAS Webtrans” e alguns outros componentes estão Inativos
Critical
Popular services
All services
Where this comes from
Stackpulse reads RedHelm Cloud’s official status page at status.redhelm.com every 5 minutes and keeps 90 days of what changed. We don’t test RedHelm Cloud ourselves, so a problem shows here once RedHelm Cloud reports it.
Stackpulse isn’t affiliated with RedHelm Cloud. Names and logos belong to their owners.
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