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Is Punchh down?

No reported issues

From status.punchh.com · checked 2 minutes ago · every 5 minutes

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As of 03:28 UTC on 12 November 2026, Punchh's status page reports no issues. Its last reported problem was on 20 October 2026: “3rd Party Vendor Outage - Business/Admin Emails (Data Exports)”, major outage, for 2 h 10 min from 16:26 UTC.

Last problem
20 Oct · 2 h 10 min
Problems, last 30 days
1
Typical incident
2 h 10 min
Longest in 90 days
2 h 10 min · 20 Oct

Uptime

Punchh, last 30 days

98.39 %

100%90%80%
Oct 14 Today

Biggest dip: Punchh, 2.2 h of major outage on Oct 20.

Incidents

Started in the last 7 days

0

210
FSSMTWToday

This week Week before

No incidents this week. The last one: Punchh, major outage on Oct 20.

Recovery

Median time back online

2 h 10 min

2 h 10 min0
30 days ago Today

0 of 1 were over within an hour. Each dot is one incident; the dashed line is the median.

Components 20

All online

Web Components 7 parts
  • Punchh API
  • Authentication API
  • Management Dashboard
  • POS API
  • Webhook API
  • POS DataSink API
  • Punchh POS Control Center
Background Processes 6 parts
  • Campaigns
  • Data Exports
  • Event Webhooks
  • Segments
  • Internal Data Sync
  • Data Pipelines
Partners 7 parts
  • AWS
  • Cloudflare
  • Databricks
  • Tableau
  • Sendgrid
  • Mandrill
  • Twilio

Last 90 days

1 incident in 48 days tracked · no reported issues 99.8% of the time · typical incident 2 h 10 min

Aug 15 Today (UTC)

Recent incidents

Times in UTC

  1. Maintenance
    Punchh Platform Scheduled Release - No Downtime 1 h
  2. Maintenance
    Infrastructure Maintenance - Downtime Expected 1 h 2 min
  3. Maintenance
    Infrastructure Maintenance - No Downtime Expected 3 h
  4. Maintenance
    Punchh Platform Scheduled Hotfix - No Downtime 1 h
  5. Maintenance
    Infrastructure Maintenance- No Downtime Expected 2 h
  6. Major outage
    3rd Party Vendor Outage - Business/Admin Emails (Data Exports) 2 h 10 min
  7. Maintenance
    Punchh Platform Scheduled Minor Release - No Downtime 1 h
  8. Maintenance
    Punchh Platform Scheduled Hotfix - No Downtime 1 h
  9. Maintenance
    Punchh Platform Scheduled Hotfix - No Downtime 1 h 2 min
  10. Maintenance
    Punchh Platform Scheduled Release - No Downtime 1 h
All incidents on status.punchh.com ↗

Where this comes from

Stackpulse reads Punchh’s official status page at status.punchh.com every 5 minutes and keeps 90 days of what changed. We don’t test Punchh ourselves, so a problem shows here once Punchh reports it.

Stackpulse isn’t affiliated with Punchh. Names and logos belong to their owners.

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