An email when it goes down, and when it’s back.
As of 03:26 UTC on 12 November 2026, Pomelo's status page reports no issues. Its last reported problem was on 6 November 2026: “Instability with 3DS service”, major outage, for 10 min from 15:39 UTC.
- Last problem
- 6 Nov · 10 min
- Problems, last 30 days
- 7
- Typical incident
- 2 h 38 min
- Longest in 90 days
- 6 h 55 min · 18 Oct
Uptime
Pomelo, last 30 days
97.07 %
Biggest dip: Pomelo, 6.9 h of issue on Oct 18.
Incidents
Started in the last 7 days
1
This week Week before
Latest: Pomelo, major outage on Nov 6.
Recovery
Median time back online
2 h 38 min
3 of 7 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 28
All online
- Pomelo Website
- Developer Website
- Mastercard Network
- Visa Network
- Crypto Service
- Reporting Service
- Tokenization Service
- 3DS service
- Fraud Services
General APIs 7
parts 
- Cards Service
- Users Service
- Dashboard Service
- Core Services
- Embossing Service
- Shipping Service
- Chargebacks service
CO 1
part 
- Servibanca Network
BR 1
part 
- Identity Service
Providers 8
parts 
- Auth0 Machine to Machine Authentication
- AWS eks-us-east-1
- AWS eks-us-west-2
- AWS apigateway-us-east-1
- AWS apigateway-us-west-2
- Cloudflare Cloudflare Authoritative DNS
- Cloudflare Cloudflare Firewall
- Cloudflare Network
ARG 1
part 
- Identity Service
MX 1
part 
- Prosa Network
Last 90 days
10 incidents in 48 days tracked · no reported issues 89.8% of the time · typical incident 2 h 38 min
Recent incidents
Times in UTC
- Incident with 3DS service and 1 more 10 min
Major outage
- Partial System Outage 15 min
Major outage
- Emergency Maintenance 57 min
Maintenance
- Issue with Reporting Service and 1 more 3 h 19 min
Issue
- Issue with Prosa Network and 1 more 6 h 55 min
Issue
- Incident with Cards Service and 1 more 2 h 38 min
Issue
- Incident with Embossing Service and 1 more 5 h 30 min
Major outage
- Incident with Visa Network and 1 more 45 min
Major outage
- Issue with Dashboard Service 39 min
Issue
- Emergency Maintenance 30 min
Maintenance
Having issues right now
Paribu Humanity (H) Yatırma ve Çekme İşlemleri
Critical
AWS · Bahrain (me-south-1) Region Availability
Critical
AWS · UAE (me-central-1) Region Availability
Critical
GW Sistemas O componente “SAAS Webtrans” e alguns outros componentes estão Inativos
Critical
Popular services
All servicesWhere this comes from
Stackpulse reads Pomelo’s official status page at status.pomelo.la every 5 minutes and keeps 90 days of what changed. We don’t test Pomelo ourselves, so a problem shows here once Pomelo reports it.
Stackpulse isn’t affiliated with Pomelo. Names and logos belong to their owners.
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