Is Planet DDS down?
No reported issues
From status.planetdds.com · checked 1 minute ago · every 5 minutes
An email when it goes down, and when it’s back.
As of 03:31 UTC on 12 November 2026, Planet DDS's status page reports no issues. Its last reported problem was on 3 November 2026: “Denticon: Incorrect Patient Loading from Patient Overview Actions”, issue, for 30 min from 17:23 UTC.
- Last problem
- 3 Nov · 30 min
- Problems, last 30 days
- 2
- Typical incident
- 1 h 40 min
- Longest in 90 days
- 2 h 4 min · 28 Sept
Uptime
Planet DDS, last 30 days
99.4 %
Biggest dip: Planet DDS, 1.7 h of issue on Oct 27.
Incidents
Started in the last 7 days
0
This week Week before
No incidents this week. The last one: Planet DDS, issue on Nov 3.
Recovery
Median time back online
1 h 5 min
1 of 2 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 29
All online
- https://www.planetdds.com/
Denticon 9
parts 
- Practice Management
- Patient Communication
- Practice Analytics
- Reports
- Imaging (Apteryx)
- API (Existing, New)
- Payment Processing
- Patient Facing Application
- Eligibility and Claims (DentalXchange)
Cloud 9 12
parts
- Practice Management (cloud9ortho.com)
- C9 Connect
- Reports
- Imaging
- API (Third Party Integrations)
- Payment Processing
- Patient Portal
- Statements
- C9 Agent
- Eligibility & Claims
- C9 Signature / OrthoLync
- https://cloud9.software/
Apteryx 6
parts
- XVWeb Viewer
- XVWeb (Single Sign On)
- XVWeb AI Integration
- DICOM - Image Retrieval
- DICOM - Image Storage
- DCV - Token Registration Server
Legwork 1
part
- Patient Engagement
Last 90 days
3 incidents in 48 days tracked · no reported issues 99.6% of the time · typical incident 1 h 40 min
Recent incidents
Times in UTC
- New Denticon Version 1 h
Maintenance - Denticon: Incorrect Patient Loading from Patient Overview Actions 30 min
Issue - Denticon login issues 1 h 40 min Issue
- New Denticon Version 1 h Maintenance
- New Denticon Version 1 h Maintenance
- DentalXChange - Partner Service Incident Impacting Denticon & Cloud 9 2 h 4 min
Critical
Having issues right now
Paribu Humanity (H) Yatırma ve Çekme İşlemleri
CriticalAWS · Bahrain (me-south-1) Region Availability
CriticalAWS · UAE (me-central-1) Region Availability
CriticalGW Sistemas O componente “SAAS Webtrans” e alguns outros componentes estão Inativos
Critical
Popular services
All servicesWhere this comes from
Stackpulse reads Planet DDS’s official status page at status.planetdds.com every 5 minutes and keeps 90 days of what changed. We don’t test Planet DDS ourselves, so a problem shows here once Planet DDS reports it.
Stackpulse isn’t affiliated with Planet DDS. Names and logos belong to their owners.
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